Hi,

I have a similar problem [1] with a SIM7600SA modem. With the SIM
cards from one provider, there are no problems, but the SIM cards from
another provider can cause this issue.

[1] https://github.com/openwrt/packages/issues/23171

Cheers,
Yegor

On Mon, Feb 5, 2024 at 1:20 PM Ralf Glaser <gla...@iotmaxx.de> wrote:
>
> Hi,
>
> i'm seeing similar (not necessarily related) problems with an EC21 when using 
> Telefonica SIM cards (other cards work fine, these work sporadically). It 
> seems as if those cards have a longer startup time. With the following patch 
> the cards work most of the time (ModemManager 1.18.6):
> ---
>  src/mm-iface-modem.c | 2 +-
>  1 file changed, 1 insertion(+), 1 deletion(-)
>
> diff --git a/src/mm-iface-modem.c b/src/mm-iface-modem.c
> index 8bf0893c01a2..be05bf4a7a8b 100644
> --- a/src/mm-iface-modem.c
> +++ b/src/mm-iface-modem.c
> @@ -420,7 +420,7 @@ mm_iface_modem_abort_invocation_if_state_not_reached 
> (MMIfaceModem          *sel
>   * are modems on which the SIM takes more than 15s to be ready, luckily,
>   * they happen to be QMI modems where the SIM's iccid in load_sim_slots
>   * lets us know that there is a sim */
> -#define MAX_UNLOCK_REQUIRED_RETRIES_NO_SIM     6
> +#define MAX_UNLOCK_REQUIRED_RETRIES_NO_SIM     30
>  #define MAX_UNLOCK_REQUIRED_RETRIES_SIM_EXISTS 30
>
>  /* Time between retries */
>
> I have no idea why this patch is working since the EC21 is a QMI modem which, 
> according to the comment,  should not be affected by this...
>
> If someone with a deeper understanding of ModemManagers internals would like 
> to look into this i would be happy to offer my support.
>
> Best regards,
> Ralf
>
>
> ________________________________
> Von: ModemManager-devel <modemmanager-devel-boun...@lists.freedesktop.org> im 
> Auftrag von Daniel Edwards <daniel.edwa...@q-yachts.com>
> Gesendet: Donnerstag, 1. Februar 2024 17:48
> An: modemmanager-devel@lists.freedesktop.org 
> <modemmanager-devel@lists.freedesktop.org>
> Betreff: Assistance Needed with SIM Card Issue Causing QMI Operation Failures
>
> Hi,
>
> I'm reaching out to seek guidance regarding an issue I've been experiencing 
> with ModemManager, specifically related to certain SIM cards causing QMI 
> operation failures, which ultimately leads to the modem being marked as 
> invalid.
>
> To give you a brief overview, the modem still responds to AT commands and 
> shows that it's connected and registered to the correct home network, but the 
> modem will not show in mmcli -L, and the device will stay unconnected. With 
> other SIMs it will work fine.
>
> The modem is a SIM7600G.
>
> Here is a log with --debug enabled https://sprunge.us/UR3gvX
>
> Sometimes the problematic SIM will work and connect the device to the 
> internet, but I have not found a way to reliably recreate this scenario.
>
> Cheers,
>
> Daniel Edwards
> Q Yachts Oy
>
> Technical Engineer
>
>

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