pereinar 2003/02/28 02:31:16
Modified: src/products products.html Log: Added OTRS. Submitted by: Martin Edenhofer <[EMAIL PROTECTED]> Revision Changes Path 1.21 +9 -0 modperl-docs/src/products/products.html Index: products.html =================================================================== RCS file: /home/cvs/modperl-docs/src/products/products.html,v retrieving revision 1.20 retrieving revision 1.21 diff -u -r1.20 -r1.21 --- products.html 20 Feb 2003 04:55:35 -0000 1.20 +++ products.html 28 Feb 2003 10:31:15 -0000 1.21 @@ -214,6 +214,15 @@ performance benefits, and is the software behind <a href="http://rt.cpan.org/";>rt.cpan.org</a>. </li> +<li> <a href="http://otrs.org/";>OTRS</a> is an open source Ticket +Request System and email management system with many features to +manage customer telephone calls and email. The system is built to +allow your support, sales, pre-sales, billing, internal IT, helpdesk, +etc. department to react quickly to inbound inquiries. It is useful +for people who receive many emails and want to answer them with a team +of agents. It has been tested on Linux, Solaris, AIX, FreeBSD, +OpenBSD, and Mac OS 10.x. +</li> <li> <a href="http://namp.sourceforge.net/";>Namp!</a> is Not Another Music Player. In combination with the Apache web server and mod_perl,
