I am looking for a linux & mod_perl aware, high quality web host provider for 4 colocated/dedicated machines plus one router/firewall.
By high quality I mean one with very high network connectivity -- 1 or fewer outages greater than 15 minutes between 8AM-8PM Eastern Time/year -- and responsive customer service -- respond to urgent requests within 15 minutes.
Unreasonable? I don't think so since I used to get that level of service from a firm called WebZone. Alas, WebZone was bought by Yipes! (appropriately named) in 2001, and then when Yipes! went bankrupt in 2002, they decided to get out of the web hosting business -- with 3 weeks notice. The provider we chose after a quick search has not meet the standards we need.
WRT linux & mod_perl aware, my hope is that they would have a few people who predominantly support linux/unix machines. My experience so far with web hosting providers suggests linux/unix techs have a different mindset and higher performance expectations, e.g. they won't fall back onto the common Windows solution of re-boot if the machine is acting not according to expectations.
Any suggestions? I'll repost a summary of the top 5 I find. And, I'm limiting my search to US providers.
I've looked on the mod_perl site for ISPs and saw the list. However, there is no quality measurement of these and that is really what I need. In fact, our current provider, Superb, is listed there; I know that they are not what I define as high quality. A Google search brings up a bunch of sites purporting to be web host rating services, but are really just lists and thus almost assuredly ads.
I think the advice from trusted, reliable sources such as those on this list is the best way to find good vendors.
Thank you much in advance!
Kurt Hansen [EMAIL PROTECTED]
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