HELP!

 

-----Original Message-----
From: Don Van Oort
Sent:
Monday, November 03, 2003 1:25 PM
To: 'Customer Support'
Subject: during installation

 

Received error during upgrade to ASV-N

 

“ the installer has detected that some files that need to be updated are currently in use…..”

 

said to stop modus services.  THEY ARE STOPPED

 

said to use task manager to kill running processes.. WHAT PROCESSES??

 

the installation gives no error of what is in use so I can kill anything,

 

I have stopped at this point awaiting any suggestions.

 

 

Please advise ASAP as our mail is down.

 

Thanks in advance!!

 

<don

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