* This is the modus mailing list *

We will do the best we can to conform to this Michael.  Our biggest
problem is a FP is released from the QT by our EU.  They will not notify
us of the FP and then wait for us to submit it from the console before
they release it.  After they release it, then the EU will forward the
message to us and the headers are GONE!  They do spam the same way.  No
matter how educated they are or how many times we ask they will NOT do
it right.  I guess it is just too much trouble for them.

Thanks for the tip on dragging the existing message into a new message
to forward as an attachment.  I just wish that MS would make an easier
way to forward an email as an attachment in Outlook like you can in OE.

Drew 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Micha�l Gaudette
Sent: Wednesday, November 05, 2003 10:06 AM
To: [EMAIL PROTECTED]
Subject: [Modus] How to help our SpamBuster team fight spam

* This is the modus mailing list *

Hi,

Following the confusion on how to send stuff to Vircom to help us make
our
engine better (confusion helped in no small part by my own
contributions), I
asked the SpamBuster team to describe in details what they need.  Here
it
is:

The "SPAMTRAP" is the place to send the spam that has not been caught by
Modus. Only 1 SPAM by email please.  Here is how to send mail to the
SPAMTRAP (notice the differences between Modus3 and the earlier
versions):

Modus 1.4 & 2.1 : You can simply forward the mail to [EMAIL PROTECTED]
 
Modus 3.0 : Create a new mail to [EMAIL PROTECTED] and drag the SPAM
into
the new email. The spam will be sent as an attachement.
  

FALSE POSITIVES are LEGIT mails that HAVE BEEN CAUGHT by Modus. We
*strongly* suggest you to send the report via the console (this way we
have
everything in our hands to proceed).  If the email has already been
released
by your customers, you can forward it (as an attachement if possbile) to
[EMAIL PROTECTED]  Please include the Modus version number
you're
currently running.

Please refer to this document if you have any questions.  If changes are
made in the procedure we will inform you promptly.

Thank you for helping us make our product better,


-------------------------------------
Micha�l Gaudette, P.Eng., M.B.A.
Product Manager
Vircom Inc.
[EMAIL PROTECTED]


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