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That is why I told you to examine the headers carefully and play around
with that info to see what happens.  I have seen some very strange stuff
with the "from," "reply-to," etc. addresses.  I am almost sure that what
you are describing below is the cause of your problems.  I have seen
similar stuff with other email list stuff like SW Airlines for one.
Their "from" address seems to change on a regular basis.  I am
considering adding the entire domain to the WL via the console but I
seem to recall that even the "from" domain may have been different once
or twice.

Good luck, and let us know what happens...

Drew

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Robin Keller
Sent: Thursday, November 06, 2003 1:10 PM
To: [EMAIL PROTECTED]
Subject: [Modus] whitelist question - bug?

* This is the modus mailing list *

in reviewing quarantine for false pos's -- found a e-newsletter email
address want to whitelist since they keep getting quarantined for
various
customers.

i noticed the from email in the header info [EMAIL PROTECTED]
doesn't match up with the actual from email address for all the
recipients
as displayed in the 'From' column of a 'Find Result' search from the
quarantine.

i'm wondering if that might be the reason why some of my personal emails
were getting quarantined by mistake when the from email address in the
header is whitelisted -- but the actual from email address is not.

for ex.. one of my messages that got quarantined by mistake has the from
email address of [EMAIL PROTECTED] -- which is the email
address i have added to my whitelist -- but the actual from email
address
appears to be [EMAIL PROTECTED]

thoughts??

-=bina


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