* This is the modus mailing list *

Lewis,

Sorry for the late response, we have been arguing with Disney and ABC for
the last hour over why they are rejecting some of our messages from domains
we host.  We clearly show in the log that they accepted the message and then
they turn around a send it back with a 550 5.7.1 error saying something
about header inconsistency.  We traced it back to them using RDNS and found
that our clients were using webmail and generating a 127.0.0.1 in the header
which their RDNS didn't like.  Anyways that is a heads up ABC and Disney
both enabled this feature this last week.

We currently have our virus scanner at 3000K but may move it to 300K if it
works well with your network.  I have also had some complaints of .zip files
being quarantined as corrupt attachments.  I figured these were due to
WinRAR users vs. WinZip but maybe this is also the problem.  If anyone else
has anything to offer on this subject, it would be greatly appreciated!!!

Thanks for the help Lewis,
Ken Grimes




----- Original Message ----- 
From: "Lewis Watson" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, November 11, 2003 1:06 PM
Subject: [Modus] Modus server not responding.


> * This is the modus mailing list *
>
> Hi Ken,
> It shows in the logs where the msg was processed through the anti-spam
> stuff. It was under the file size for attachments and virus scanning.
> Thanks.
> Lewis
>
> ----- Original Message ----- 
> From: "Ken Grimes" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Tuesday, November 11, 2003 12:39 PM
> Subject: [Modus] Modus server not responding.
>
>
> > * This is the modus mailing list *
> >
> > Lewis,
> >
> > No coding like that in the source code, the message was from a local
> domain
> > being sent to a domain hosted elsewhere.  It looks fairly
> straightforward.
> > Have you lowered the size of scanning attachments....have you noticed if
> > this helps?  We have run modus 2.x since it first was introduced without
> the
> > need to lower the size before but I am just curious.  I have pasted what
> we
> > have in the email but nothing like yours.
> >
> > Ken Grimes
> >
> > ----------------------------------------------------------------
> > ------=_NextPart_001_0025_01C3A837.C6ED1640
> > Content-Type: text/html;
> >  charset="Windows-1252"
> > Content-Transfer-Encoding: quoted-printable
> >
> > <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
> > <HTML><HEAD>
> > <META http-equiv=3DContent-Type content=3D"text/html; =
> > charset=3Dwindows-1252">
> > <META content=3D"MSHTML 6.00.2800.1264" name=3DGENERATOR>
> > <STYLE></STYLE>
> > </HEAD>
> > <BODY bgColor=3D#ffffff>
> > <DIV><FONT face=3DArial size=3D2>I think I found a new way to save my =
> > scans so we=20
> > don't have the same trouble as before.&nbsp; Attached is a picture of, =
> > what we=20
> > call our little boy, Rocky.&nbsp; He's a Jack Russell and he'll be two =
> > in=20
> > May.&nbsp; He's a mess.&nbsp; The other picture is Rebecca, Lance's =
> > wife, and=20
> > Hailey, his daughter.&nbsp; I believe she is either two or three =
> > now.&nbsp; I=20
> > can't keep track anymore.&nbsp; </FONT></DIV>
> > <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
> > <DIV><FONT face=3DArial size=3D2>Have a good one. </FONT></DIV>
> > <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
> > <DIV><FONT face=3DArial size=3D2>Brooke</FONT></DIV></BODY></HTML>
> >
> > ------=_NextPart_001_0025_01C3A837.C6ED1640--
> >
> > ------=_NextPart_000_0024_01C3A837.C6E57520
> > Content-Type: application/msword;
> >  name="Rocky.doc"
> > Content-Transfer-Encoding: base64
> > Content-Disposition: attachment;
> >  filename="Rocky.doc"
> >
> >
> > ------------------------------------------------------------------------
> ----
> > -----------------------
> >
> > ----- Original Message ----- 
> > From: "Lewis Watson" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Tuesday, November 11, 2003 11:34 AM
> > Subject: [Modus] Modus server not responding.
> >
> >
> > > * This is the modus mailing list *
> > >
> > > It had images in the .doc file. Also, I did as you did and put the
> .msg
> > > file in a mailbox and pulled it from the server.. The .doc file was
> > > attached and was indeed a normal intact file but there was also this
> in
> > > the body of the email.
> > >
> > >
> {\rtf1\ansi\ansicpg1252\deff0\deflang1033{\fonttbl{\f0\froman\fcharset0
> > > Times New Roman;}{\f1\fswiss\fcharset0
> Arial;}{\f2\froman\fprq2\fcharset0
> > > Times New Roman;}}
> > > {\colortbl
> > > ;\red0\green0\blue0;\red128\green0\blue128;\red128\green0\blue0;}
> > > {\*\generator Msftedit
> 5.41.15.1503;}\viewkind4\uc1\pard\cf1\f0\fs24\par
> > > \pard\qc\cf0\f1\fs20{\pict\wmetafile8\picwgoal1485\pichgoal1185
> > >
> 0100090000037c0800000300be0000000000050000000b02aafda8fd050000000c02e604b1
> > > 0411
> > >
> 00000026060f001800ffffffff00001000a8fdffffaafdffff590200009002000009000000
> > > 2606
> > >
> 0f000800ffffffff020000001000000026060f001600ffffffff04000e00544e5050070038
> > > 513d
> > >
> 50b50575000a00000026060f000a00544e505000000200f0030900000026060f000800ffff
> > > ffff
> > >
> 030000000f00000026060f001400544e505004000c00010000000100000000000000050000
> > > 000b
> > >
> 02aafda8fd050000000c02e604b1040900000026060f000800ffffffff0000000009000000
> > > 2606
> > >
> > > and more and more and more of it. Looks like the binary file to me...
> > >
> > > By chance was the sender of the email on yours from AOL?
> > > Lewis
> > >
> > >
> > >
> > >
> > >
> > > ----- Original Message ----- 
> > > From: "Ken Grimes" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Sent: Tuesday, November 11, 2003 11:21 AM
> > > Subject: [Modus] Modus server not responding.
> > >
> > >
> > > > * This is the modus mailing list *
> > > >
> > > > Lewis,
> > > >
> > > > The one that was pulling down the system today was an attached .doc
> file
> > > > approx 17meg, I don't think the message was inline just an
> attachment.
> > > Do
> > > > you know if your message was an image or just a straight word
> document?
> > > >
> > > > Curious,
> > > > Ken Grimes
> > > >
> > > >
> > > > ----- Original Message ----- 
> > > > From: "Lewis Watson" <[EMAIL PROTECTED]>
> > > > To: <[EMAIL PROTECTED]>
> > > > Sent: Tuesday, November 11, 2003 11:11 AM
> > > > Subject: [Modus] Modus server not responding.
> > > >
> > > >
> > > > > * This is the modus mailing list *
> > > > >
> > > > > Hi Ken,
> > > > > We had a problem this weekend with a .doc file. It was sitting in
> the
> > > > > incoming folder and had pushed CPU at 100% and memory for moduscan
> was
> > > > > over 110 MB. I am wondering if it has anything to do with someone
> > > trying
> > > > > to email with the .doc file inline.
> > > > > Thanks.
> > > > > Lewis
> > > > >
> > > > >
> > > > >
> > > > > ----- Original Message ----- 
> > > > > From: "Ken Grimes" <[EMAIL PROTECTED]>
> > > > > To: <[EMAIL PROTECTED]>
> > > > > Sent: Tuesday, November 11, 2003 10:18 AM
> > > > > Subject: [Modus] Modus server not responding.
> > > > >
> > > > >
> > > > > > * This is the modus mailing list *
> > > > > >
> > > > > > I know someone has mentioned this on the list in the last few
> days
> > > but
> > > > > we
> > > > > > had a few complaints from our customers today about the mail
> server
> > > > > timing
> > > > > > out and acting extremely slow to POP3 & SMTP & Webmail.  We
> found
> > > the
> > > > > oldest
> > > > > > message in the "invirus" folder and it was a 15 or 17meg file
> that
> > > ended
> > > > > up
> > > > > > being a word document.  We copied the file to our mailbox and
> > > downloaded
> > > > > it
> > > > > > and everything seems to function.  It is a bunch of pictures in
> a
> > > .doc
> > > > > > format....obviously not the best format for sending images but
> that
> > > is
> > > > > what
> > > > > > they chose.  The other incident I can remember that tripped up
> the
> > > > > server
> > > > > > was a .doc file as well, is there a problem with certain .doc
> files
> > > that
> > > > > > maybe is coming to head?  I have a copy of the message if
> someone
> > > would
> > > > > like
> > > > > > me to submit it, however I don't want to send it through the
> server
> > > > > > again...maybe we can move it to FTP.  Let me know if you want
> it.
> > > > > >
> > > > > > BTW:  We fixed it by stopping all services and moving the files
> out
> > > of
> > > > > the
> > > > > > "invirus" folder then restarting the services.
> > > > > >
> > > > > > Ken Grimes
> > > > > >
> > > > > >
> > > > > > **
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>
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