[Modus] ModusMail version 282

[Robert D. Maynard]

Title: Message

Ronnie,   Thanks for the info.  You led me in the right direction.  Yves was able to provide me with a work around that has relieved the slowdown problem for us.  My problem was not with slow database response but with high load on the server and the SMTPRS service not being able to deal with it.    Thanks,   -Robert Maynard   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ronnie Franklin Sent: Wednesday, January 14, 2004 6:38 PM To: [EMAIL PROTECTED] Subject: [Modus] ModusMail version 282   I have two servers, one that is very low usage and one that has a little less than 5000 accounts.  The later server started having this same problem with 273, and still continues sometimes with 282, never ran 277...   Yves has looked at my computer several times and made some tweaks to help the server to work better with a higher number of connections.  I run Emerald for my customer backend thus my customers are authenticated to the Emerald database.  Yves believes that the problem is associated with slow database response, or something that is causing SMTPRS to access the database at a very slow rate.  SMTPRS will verify every user before accepting an Email for their account.   With all that said, are you running a database?   Also, one way to test this is to telnet to port 25 of your sever, and issue a helo command.  See how long it takes to respond.  It should respond quickly, but when your active connections hits around 60 or greater you it will probably slow way down.   I know what he changed in the registry to increase my threshold, but I think you should get that info from support!   Ronnie     -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert D. Maynard Sent: Wednesday, January 14, 2004 5:03 PM To: [EMAIL PROTECTED] Subject: [Modus] ModusMail version 282 We are seeing issues where the SMTPRS active connections climbs from the normal range of 5-20 to 100-800 every 30 minutes to 2 hours.  At about 100 active connections the server becomes VERY slow receiving e-mail.  I’m not sure what the cause of this is yet, but it started right after the 282 upgrade.   -Robert Maynard