Brilliant. What's the saying? "Don't get mad, get even" -- Steve L 1996 Plus 8 N22 MOG
On 20 June 2012 17:40, <[email protected]> wrote: > Power to the people.We can win sometimes. > Bet they think twice about their customer service!!!- > > >> >> >>>> >>>> Sweet Revenge for a Broken Guitar A >>>> >>>> musician >>>>>>>>>>>>>>>> named Dave Carroll recently had >>>> >>>> difficulty with >>>>>>>>>>>>>>>> United Airlines. >>>>>>>>>>>>>>>> United apparently >>>> >>>> damaged his treasured Taylor >>>>>>>>>>>>>>>> guitar ($3500) >>>>>>>>>>>>>>>> >>>> >>>> during a flight. Dave spent over 9 months trying >>>>>>>>>>>>>>>> >>>> >>>> >>>> >>>> to get >>>>>>>>>>>>>>>> United to pay for damages caused by baggage >>>> >>>> handlers >>>>>>>>>>>>>>>> to his >>>>>>>>>>>>>>>> custom Taylor guitar. During his >>>> >>>> final exchange with >>>>>>>>>>>>>>>> the United >>>>>>>>>>>>>>>> Customer Relations >>>> >>>> Manager, he stated that he was >>>>>>>>>>>>>>>> left with no >>>>>>>>>>>>>>>> choice >>>> >>>> other than to create a music video for >>>>>>>>>>>>>>>> youtube >>>> >>>> >>>>>>>>>>>>>>>> exposing their lack of cooperation. The Manager >>>> >>>> >>>>>>>>>>>>>>>> responded: "Good >>>>>>>>>>>>>>>> luck with that one, pal” So he >>>> >>>> posted a retaliatory >>>>>>>>>>>>>>>> video on >>>>>>>>>>>>>>>> youtube. The video >>>> >>>> has received over 6 million hits. >>>>>>>>>>>>>>>> United >>>>>>>>>>>>>>>> Airlines >>>> >>>> contacted the musician and attempted >>>>>>>>>>>>>>>> settlement in >>>> >>>>>>>>>>>>>>>> >>>> exchange for pulling the video. Naturally Dave’s >>>> >>>>>>>>>>>>>>>> >>>> >>>> response >>>>>>>>>>>>>>>> was: "Good luck with that one, pal”. >>>> >>>> Taylor Guitars >>>>>>>>>>>>>>>> sent the >>>>>>>>>>>>>>>> musician 2 new custom >>>> >>>> guitars in appreciation for >>>>>>>>>>>>>>>> the product >>>>>>>>>>>>>>>> >>>> >>>> recognition from the video >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>> that has led to a sharp increase in orders. >> > http://www.youtube.com/watch_**popup?v=5YGc4zOqozo<http://www.youtube.com/watch_popup?v=5YGc4zOqozo>>> > >>>> >>>> > > > > __________ Information from ESET Smart Security, version of virus > signature database 7235 (20120620) __________ > > The message was checked by ESET Smart Security. > > http://www.eset.com > > > > > __________ Information from ESET Smart Security, version of virus > signature database 7235 (20120620) __________ > > The message was checked by ESET Smart Security. > > http://www.eset.com > > > > > > ------------------------------**------------- > View posts on The Mail Archive > http://www.mail-archive.com/**[email protected]/<http://www.mail-archive.com/[email protected]/>[ > http://www.mail-archive.com/**[email protected]/<http://www.mail-archive.com/[email protected]/> > ] > > Modify Your Subscription: https://www.listbox.com/** > member/?&id_**secret=8220671-4521b139<https://www.listbox.com/member/?&;> > Powered by Listbox: http://www.listbox.com > ------------------------------------------- View posts on The Mail Archive http://www.mail-archive.com/[email protected]/ [http://www.mail-archive.com/[email protected]/] Modify Your Subscription: https://www.listbox.com/member/?member_id=22459785&id_secret=22459785-4a39ddf8 Powered by Listbox: http://www.listbox.com
