Not sure what's going on but I just got a host of MOPO e-mails dated August 4th but only just delivered to my in-box today? Including the now infamous message from Mr Hughes.
I'm I the only one or has anyone else experiences this?
By the way, I have no wish to continue the debate on the topic below - my post is only in regard to late delivery of messages.
Shelly
----Original Message Follows---- From: Erich Linder <[EMAIL PROTECTED]> Reply-To: Erich Linder <[EMAIL PROTECTED]> To: [EMAIL PROTECTED] Subject: [MOPO] Free markets Date: Wed, 4 Aug 2004 14:35:48 -0400
All:
I may be new here, but I know enough about business to say that JR and Susan are exactly right. Everyone understands that life situations happen, but communication and responsibility are the keys to solving all of this.
Regardless of the real story behind Eugene's recent problems, he alone is responsible for all of the bad publicity and speculation that has taken place here. Not to single him out, but he is the latest of what seems to be a rash of, well, flakiness in this hobby.
When all is said and done, the stars like Bruce, Sue, Diane at Studio C, and others like them will rise to the top and will get more business out of it. The market (meaning us!) will reward those that can take care of their customers and communicate. Those that aren't up to the task will lose market share and fade away. Pretty simple!
All the best-
Erich www.posterdemic.com <http://www.posterdemic.com/>
-----Original Message----- From: MoPo List [mailto:[EMAIL PROTECTED] On Behalf Of Susan Heim Sent: Wednesday, August 04, 2004 1:43 PM To: [EMAIL PROTECTED] Subject: Re: [MOPO] Eugene Hughes
Hey Gang, After all is said and done, I have to agree with JR. Last November, I very suddenly had to go into the hospital. I ship about a thousand frames a month and while people can be understanding of a sudden situation, their understanding doesn't last long. In all fairness though, as a dealer or seller, you have made a commitment to get their product to them. As a business owner, you have to prepare for situations out of the normal and have backup for it. I mean, none of my employees deal one on one with the customers, that's me, but I could certainly have one of them send out emails to people to tell them of a situation that might slow their order a bit, but to reassure them that we will get it done asap. In my situation, mainly because I'm so hardheaded, I did not heed doctor's advice and checked myself out of the hospital and came straight to work. I figured how hard could it be just sitting in a chair and doing computer work. Well, it's harder than you would think. But, I'm a neurotic and I didn't want any customers to think I was slacking off. Now, I'm not suggesting this behavior for everyone, but I do agree there is no excuse for not, at the very least, sending an email or giving a quick call to let someone know what's up. I keep hearing more and more of these stories coming out of our hobby and I wonder what's wrong with people. I mean what are they thinking? I have waited weeks, sometimes, to get a poster shipped to me that I have purchased. I've heard all the excuses, "my mother died, my dog died, I misplaced it for 3 weeks but just found it, I shipped it but I can't provide a tracking number", you name it, I've heard it. Yet Bruce Hershenson, who ships hundreds of packages a week, seems to get them right out to the customer, packaged well, arriving in great condition. No excuses. So, obviously, it can be done the correct way. I hope this situation gets resolved quickly. Best to all.
Sue Heim www.hollywoodposterframes.com (800) 463-2994
----- Original Message ----- From: JRS MoviePosterBid.com <mailto:[EMAIL PROTECTED]> To: [EMAIL PROTECTED] Sent: Tuesday, August 03, 2004 9:17 PM Subject: Re: [MOPO] Eugene Hughes
Y'all,
Why do we have to go through this every time? If it's not Eugene then it's someone else. Then we get the reports from other people that they are also having (or had problems in the past) with the person. Then we get the wild speculation about what *might* be happening. Then we get the messages that say "I've dealt with this person before and they did alright by me". So there's a Big Mystery and people who have sent money or posters have to go through all the worry.
All this could be AVOIDED if the person in question would just have the simple courtesy to TELL his customers what is going on. One rumor says Eugene had deaths in the family. That's sad, of course, and everyone acknowledges that something like this could cause any person to get behind. Same thing if he had to move suddenly. But -- and this is important -- how much time and effort would it take for him to send a quick email to the people he owes something to and say "Hey, sorry, but I've had some problems and am behind right now but I'll make sure you are taken care of as soon as I can".
Or, if there simply wasn't time enough for that... hard to imagine... but if so, then how about just one single public email to this list letting everyone know there would be some delays, but not to worry?
I mean, seriously folks, how hard could that be? How much time would it take, no matter what problems you are having in your personal life?
I'm not just talking about Eugene -- I'm talking about all the other people who pull a similar stunt. We hear about them almost every week on this list.
To fail to send just a quick message of explanation which would prevent people who have trusted you from worrying... well, it really is not acceptable, no matter what is going on in your life. It is a simple, common courtesy everyone owes to any person who has entrusted them with their money, their posters or whatever.
There really is no excuse for not doing this. I'm sorry. There's not.
-- JR
----- Original Message ----- From: Paul <mailto:[EMAIL PROTECTED]> Lorray To: [EMAIL PROTECTED] Sent: Tuesday, August 03, 2004 21:39 Subject: Re: [MOPO] Eugene Hughes
For what it's worth, I've done business with Eugene on a couple of occasions and found him to be a standup guy.
Paul
----- Original Message ----- From: <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, August 03, 2004 12:21 PM Subject: [MOPO] Eugene Hughes
> Hi MoPo, > I just got off the phone with Eugene, he has had two deaths in his family > and is in the middle of moving back to Texas from Hawaii. I have encouraged him > to respond to the MoPo concerns himself, he said he may do that...but, anyone > wanting to reach him can do so at (808)345-7421. He's quite busy as a result > of his life stressors and admits to being "really behind," but guaranteed that > everyone will get their items given time. He said he is not a thief, and there > is no indication that he is. Thought I'd pass this info on since Eugene is > preoccupied with other matters - like finishing posters! Regards to all. > > Gary > > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ > How to UNSUBSCRIBE from the MoPo Mailing List > > Send a message addressed to: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > In the BODY of your message type: SIGNOFF MOPO-L > > The author of this message is solely responsible for its content. > >
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