I just had a parcel kicked back by customs from vancouver saying that it had improper declaration of goods as I had sent some free samples and a replacement to a customer.
I took the parcel to the po and they said they would call me tommorrow as Im requesting they resend it or give me a refund.

so this is very important

Craig Goebel wrote:

Wondering what has happened to the items that I have purchased from US buyers in the last month or so, I was about to initiate contact with each of them who used USPS to see whether there was a prospective delivery time / date. Before doing so I was made privy to the following information. This morning in the Vancouver "Sun"  daily newspaper there was a brief article advising that the USPS had apparently unilaterally decided to route all parcels destined for western Canada (presumbaly from Manitoba to British Columbia) through Vancouver's main post office!  As a result of this decision there has been an ongoing backup of parcels required to go through Canada Customs, so much so that there are now in excess of 150,000 parcels waiting for clearance; Canada Customs states that it hopes to clear these parcels before Christmas(!). So, a parcel sent from Green Bay to Winnipeg is now not going through a direct or even mid-west US route, but is going to the west coast then back east - incredible but true, sadly. Who knows what protocols are in place in these circumstances for parcels to be lined-up to wait to clear Customs. If the time estimate is accurate and there is the usual rush for parcels being sent for Christmas, then it is likely that these too will fall well behind. The backup also means the 30 day so-called "protections" for fraud or non-delivery offered by ebay, Paypal and others, such as they are - could probably be "frustrated", which in contract law generally means useless and inaccessible due to circumstances not in the parties' control and not the parties' fault. As if the whole delivery "thing" weren't fraught enough. Patience and perhaps a tracking number on all more recent purchases might be a comfort though more costly. Craig, Vancouver
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