Hey Jim,
I hear you buddy, but many people feel "safer" paying
through paypal than directly to the seller. I accept credit cards also, but many
first time customers like to pay through paypal since they don't know me from
Adam and they figure paypal is a safe, reputable company!! Unfortunately,
those are the times we live in. Usually on the second go around, they call me
with their credit card.
Sue Heim
(800) 463-2994
----- Original Message -----
Sent: Thursday, November 11, 2004 12:36
PM
Subject: Re: [MOPO] Partial PayPal
solution?
Just
one of the many reasons that I do NOT and will NOT take paypal we accept all
major credit cards there rates are better than paypal and we maintain an 800
number making as easy for our customers to pay us as it is for them to use
paypal. I don't understand why anyone would want to give more money to FeeBay
through one of there subsiseries than they have to
jim
Abe (and so many others, including myself),
Yes, PayPal is was too quick to take money out of a seller's account.
They shoot first and ask questions later... well, sometimes they don't even
bother to ask questions later. Or if they do, they don't listen to your
answer. Sometimes they "freeze" the account so you can't even continue
to conduct business. There are a couple of things you can do to help with
their idiocy:
1) Have a separate PayPal account that you use to" receive payments
only" into and don't leave very much money in it.. This makes it
harder for them to take money away from you without at least asking first.
But... I have heard reports that if they really want to take money from you
and you don't have enough in the account they will make a withdrawal from
your bank account and/or credit card (!) So:
2) In combination with the above, have a separate bank
account that you use with your "receive payments only" account -- and
don't keep very much money in there either. Also, do not link your
credit card to this "receive payments only account". This will mean the
"receive payments only" account will show up on PayPal as "Unverified". Big
deal. So what?
3) Set up a second PayPal account that is totally separate from the
above PayPal account, using a different bank account. This becomes the
account you use for making your own payments and serves as a "back up"
account so you can continue to do business in the event PayPal decides to
freeze your "receive payments only" account. If you're married or have a
trusted friend or relative, have this account registered in a different
name from the "receive payments only" account.
PayPal policy actually allows and encourages the same person to have
two separate accounts, one for business and one for personal -- I just
suggest putting an informational and financial "firewall" between the
two.
-- JR
----- Original Message -----
Sent: Thursday, November 11, 2004
12:17
Subject: Re: [MOPO] Paypal
Indeed. It was over a year ago when I sold a poster for
around $800 to
someone in Germany. The buyer asked that I ship the item
via Fedex (I
usually just ship via Airmail). So I obliged by shipping
it Fedex, which of
course had a tracking number. Only problem was,
Fedex lost the package for
three weeks! I had the tracking number....
but that doesn't matter to
Paypal; you have to have a tracking # that
proves the package was delivered.
So if the courier fucks up, the
seller bites the bullet. Amazingly, the
buyer then insisted that I
refund his money (remember it was his courier of
choice that caused the
problem). I told him: not my problem; your courier
lost it; sorry. He
filed the complaint with paypal, and they took the $800
out of my
account promptly. There was nothing I could do even though I
could
prove that I shipped it. You can't talk to anybody at paypal; you
can't
plead your case; you can't write them a letter; it's either a
tracking #
that shows delivered or bye bye cash! Fedex found the
package 3 weeks after
I shipped it, finally delivered it; and the buyer
at least had the decency
to drop the claim; so I ended up getting my
money. I have never been more
pissed off in regards to an eBay
transaction.
-abe
>From: JOHN REID Vintage Movie
Memorabilia <[EMAIL PROTECTED]>
>Reply-To:
JOHN REID Vintage Movie Memorabilia <[EMAIL PROTECTED]>
>To:
[EMAIL PROTECTED]
>Subject:
Re: [MOPO] Paypal
>Date: Thu, 11 Nov 2004 18:42:28
+1000
>
>Hi JR
>
>The amount was only 16.99 but I
was more concerned that someone else could
>be caught this way over
a large transaction. Lets say a US seller sends a
>package to Europe
with a value of $1000.00 but cannot provide the "online
>tracking"
that paypal require. If the buyer decides to dispute
the
>transaction they get their money back - no questions asked, no
chance for
>the seller to provide any response, end of story. I'm
not sure how things
>work in the US these days but I dont think the
US postal service provide on
>line tracking for each and every
transaction. I know that even if I fully
>insure the article from
Australia (which I do on large transactions whether
>the buyer pays
for it or not) that will not satisfy paypal.
>
>The reason for
my post was that I thought other sellers should be aware of
>this. I
have had a couple of private emails from sellers who have
had
>similar experiences. I can live with this happening once in 5
years but I
>would not have been happy if the amount had have been
large. Hopefully it
>will be another 5 years before anything similar
happens.
>
>Its a jungle out
there.
>
>
>Regards
>John
>
>JOHN REID
VINTAGE MOVIE MEMORABILIA
>PO Box 92
>Palm Beach
>Qld
4221
>Australia
>WEBSITE:
>www.moviemem.com
>
>eBay
Userid: johnwr
>
>All you need to know about Australian
Posters......
>http://www.moviemem.com/about.html
>
----- Original Message -----
> From: [EMAIL PROTECTED]
>
To: JOHN REID Vintage Movie Memorabilia ; [EMAIL PROTECTED]
>
Sent: Thursday, November 11, 2004 7:04 PM
> Subject: Re:
[MOPO] Paypal
>
>
>
John,
>
> Sorry to hear that this fellow used
PayPal to hurt you -- you've always
>been great about shipping
posters all the way from down under for only
>$7.00 USD. I hope the
refund amount wasn't too much. It's pretty ironic
>that PayPal
allows sellers to accept payments from "international buyers"
>(even
encourages it) but that if there is a problem with an
international
>buyer they simply say that you ship international "at
your own risk".
>Typical double-standard from PayPal again. I
suppose if this happens to you
>very often, you'll be forced to
charge everyone a higher shipping rate (one
>which does provide a
tracking number). Or else possibly offer both, but if
>the buyer
wants the $7.00 rate, they have to agree to not file a PayPal
>claim
against you in the event it does not get to them. That's not a
good
>solution, but then nothing seems to be in this
case.
>
> The sad fact is that PayPal always sides
with the person who paid in
>these disputes -- the only sellers who
can get away with taking PayPal and
>scamming the buyers are the
ones who continually empty their PayPal
>accounts and continually
close them and open new ones, staying one step
>ahead of those
filing complaints with PayPal about them. The honest sellers
>get
stuck with PayPal arbitrary decisions.
>
> Perhaps
it will soon be time to make charging insurance mandatory
(an
>insured package must by definition carry some kind of tracking
number) and
>at least if the package does not get to the buyer, you
can get reimbursed
>for any refunds you have to give. Of course,
insurance means declaring full
>value for customs, so it gets messy
there as well when
shipping
>international.
>
> Nope. I got no
good solutions. Probably the best is find the cheapest
>way of
sending something with a tracking number. Here in the U.S. we
can
>send a Priority Mail package and for 45 cents add what is
called a
>"delivery confirmation" tag which is actually useless as a
delivery
>confirmation, but does give the package a "tracking
number" of sorts.
>
> --
JR
>
> ----- Original Message
-----
> From: JOHN REID Vintage Movie
Memorabilia
> To: [EMAIL PROTECTED]
>
Sent: Wednesday, November 10, 2004 15:41
>
Subject: [MOPO] Paypal
>
>
> Hi
everyone
>
> This is a warning to
sellers who use paypal. I sold a poster to a
>customer in France
about 3 weeks ago. He paid with paypal. I sent the
>poster
immediately - airmail as usual. He filed a complaint a few days
ago
>saying that he had not received the poster. No contact with me
at all from
>either paypal or the customer. I logged on to my
account and found that
>there was an "issue" that had to be
resolved. Paypal gave me two
options:
>
> 1. Provide on line
tracking of the package.
> 2. Refund the
customer.
>
> I send all of my
packages normal airmail at a basic 7.00. Most of you
>would know
that I rarely if ever have a problem and delivery is often
>within a
week but our postal service does not offer on line tracking
on
>international airmail.
>
>
So I was left with no option at all but to refund the customer. I
was
>given no opportunity to communicate with the customer or
paypal.
>
> My feeling is that he
received the package and uses this as a form of
>scam. Paypal say
that if you ship internationally, you do so at your own
>risk. I'm
not sure what they actually mean by
"internationally".
>
> So, basically,
if you send a package without on line tracking you have
>no comeback
with paypal. If anyone disputes the transaction you have to
>give
them a refund.
>
>
Regards
>
John
>
> JOHN REID VINTAGE MOVIE
MEMORABILIA
> PO Box
92
> Palm
Beach
> Qld
4221
>
Australia
>
WEBSITE:
> www.moviemem.com
>
>
eBay Userid: johnwr
>
> All you need
to know about Australian Posters......
> http://www.moviemem.com/abouthtml
>
Visit the MoPo Mailing List Web Site at www.filmfan.com
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