I did the phone line bid before with Heritage, twice now. Both times I didn't have a problem, but I was only bidding on one or two items, so maybe that was easier. I would also follow the auction online to make sure I wasn't missing it. Little paranoia....
Sorry to hear about your problems Sue. Maybe Grey will jump in and say something. Ira -----Original Message----- From: MoPo List [mailto:[EMAIL PROTECTED] On Behalf Of Randall Petersen Sent: Thursday, November 18, 2004 5:05 PM To: [EMAIL PROTECTED] Subject: Re: [MOPO] Venting.....Venting.........Venting Hi. This is very discouraging. I was earlier considering setting up a phone bid line for this auction, but after reading this, I'm glad I didn't. Instead, I'm using the Heritage Live online bidding software (NOT through eBay!). It's worked great so far; I've gotten several beautiful pieces including both the Detour and Gun Crazy onesheets. It also worked fine for me during the last Heritage signature auction. All you need is a fast computer with Java installed, and a broadband internet connection. You also get to see each lot as it's auctioned, as well as an updated list of the next lots coming up. And the BP is the standard 15%, not 20% which you pay if bidding through ebay. If you can't be there in person, this is the way to go. Randy Petersen <quote who="Susan Heim"> > Hi Guys, > I am so pissed off right now, I could spit!! That takes a lot for > me. I am phone bidding on 6 items in today's Heritage Auction. I was > called before noon for the first item that I was bidding on that was > in the first ten auctions of the day. They were having some phone > problems, got it fixed quickly and the auction was underway. When I > hung up with the girl that was calling me she said she would be > calling me back for two more auctions I had coming up in about an hour > and a half. When I didn't hear from anyone in two hours, I called > Heritage was informed that part of the auction was over. So, no one > called me for two of the posters I wanted to bid on, one of which is a > poster I have been trying to replace for a customer for 2 years > because it was one of the posters that Joe Hernandez stole from me, > Sergeant York. This exact thing happened to me two Heritage auctions > ago when they skipped right over calling me on another auction. > Apologies are great, but they don't solve the problem. Not only did > they skip one of my items this time, but two of my items. It is so > aggravating because you get the catalog, see an item you would like, > set it all up, anticipate the day, geez I already had it framed on my > wall in my mind, then bam......big letdown. As a dealer I want to help > promote these auctions, but find it hard to do so when this kind of > administrative problem exists. > > > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ > How to UNSUBSCRIBE from the MoPo Mailing List > > Send a message addressed to: [EMAIL PROTECTED] > In the BODY of your message type: SIGNOFF MOPO-L > > The author of this message is solely responsible for its content. > > Sue Heim Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [EMAIL PROTECTED] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [EMAIL PROTECTED] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
