Nathalie, Yeah, there are some sellers out there who project in their auction descriptions an attitude of READ AND OBEY MY RULES BEFORE YOU BID VERY CAREFULLY OR I'LL KILL YOU attitude. It is a bit mystifying. But I can't offer much info about them -- I never bid on their items! Nothing wrong with having rules and policies, but no need to be rude about it.
I think part of this happens because places like eBay make it so easy for someone to become a dealer... so many people get into it with the idea of selling a couple of things... and suddenly they are faced with all these dealer issues and aren't prepared to deal with them professionally. They didn't want to be professional dealers and they still don't -- but they want to make some money selling stuff -- so they noodle around at it and get flustered and frustrated when people expect them to act like a "real business." These people need to decide to make the effort to become at least semi-professional or stop auctioning. But they won't. And even if they did, other newbies would step up to fill their shoes. Then there are the ones who have been doing it so long -- particularly those who sell lots and lots of low-value items -- who feel, perhaps with some justification, that the $3.76 they are making on the transaction simply isn't worth providing any hand-holding or other customer service. This may be understandable, but can lead to a real dismissive attitude towards your customers, which is always a bad habit to get into. Even with all of the above, however, the vast majority of sellers still seem to be friendly and helpful. There are certainly enough of them around that I am never forced to bid on one of the nasty person's auctions. -- JR ----- Original Message ----- From: "Steven Yafet" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Wednesday, January 04, 2006 14:09 Subject: [MOPO] A question for dealers This really does not apply to anybody that I've dealt with off this list, but I wondered if anyone could give me some insight. Every now and then, I come across a dealer/seller who seems actually hostile to buyers/customers. They get annoyed when you tell them what you are looking for. They tell me how many thousands of items they have and seem to indicate that finding anything will be a bother and chore. I can certainly understand that inventories and collections can get crammed up and it can be difficult to locate items but aren't sellers supposed to want to sell to buyers? Isn't that why they do it? Doesn't it make good business sense to be at least courteous to people who might be buying from them? There are sellers I will never deal with again simply because they have been rude or unwilling to make any efforts. But, I will always try to buy again from sellers who are friendly and helpful. And - before anyone mentions it - I also understand that some buyers can be nightmares for sellers and rude themselves. However, if a buyer doesn't fall into that category, why drive them away with a bad attitude? Your thoughts will be appreciated. Nathalie Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [EMAIL PROTECTED] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [EMAIL PROTECTED] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
