eSnipe News - Special Story
[input] Beginning Thursday, June 14th, we started to receive a few reports
indicating that eBay was detecting the use of eSnipe and considering it
"unauthorized third party access". eBay has chosen to change the login
password for these accounts. Up to now, we have been dealing with this on a
customer by customer basis through our support system. However, we see that a
pattern has emerged so we feel that we should warn users that this situation
might impact their eBay accounts when first using our site. We are not clear
on all the circumstances but continue to investigate this situation.
What most users impacted so far have told us is that they are required to go
to eBay and update their account password (some also the security question).
Once they have done this, they are able to come back to their eSnipe accounts
and update their eBay AUCTION ACCOUNT information on eSnipe and place bids as
normal. This seems to be a one time situation and once corrected, the account
is not flagged again.
We understand that receiving a notice from eBay that your account may have
been accessed by a "third party" can be disturbing. We want to make sure that
you know that this notice is most likely related to your use of eSnipe, and not
an actual hacker situation. Once eBay knows you are using eSnipe
intentionally, they seem to not be concerned further.
eSnipe has been helping users get great deals on eBay since 1999. We
pioneered the idea of online sniping and have been performing this same service
for almost 8 years. We have never disclosed our user list to any third parties,
and we know of no security breaches since that time.
We ask that you please contact eSnipe Customer Support if you have problems
with your eBay account.
Henry Mazel <[EMAIL PROTECTED]> wrote: I received an E-mail from Ebay, with my
name included, and in my message list on Ebay as an alert, saying they reset my
password because it may have been compromised.
I seldom use Ebay anymore, and am wondering if this has happened to anyone
else. I had to change my Ebay password, my regular E-mail password and my
Paypal password.
I forwarded the original E-mail to [EMAIL PROTECTED],com, got the canned
response they are checking into it, and never heard from them. (I changed my
password through the Ebay site, not the E-mail).
Has this happened to anyone else? And any guesses about what went on, as I
never use the respond button to Ebay messages and am very careful never to give
personal info out.
Any help would be appreciated.
Henry
The Poster Mint
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