The other really bad thing about AOL is they censor photo attachments. I
can't tell you how many times I sent jpg scans to customers who never
received them thanks to AOL.  FRANC
 
-----Original Message-----
From: MoPo List [mailto:[EMAIL PROTECTED] On Behalf Of
Joseph Bonelli
Sent: Saturday, August 25, 2007 8:51 AM
To: [email protected]
Subject: Re: [MOPO] the advantages of living in Germany, Italy,
Spain.........
 

Michael,
 
AOL has been free to most for a long time.  They are desparately trying
to rebuild the clientel that they lost with their "exclusive" ways and
their poor service.
I've been trying to contact a friend for over a year.  His AOL address
keeps bouncing my emails but he refuses to admit there is anything wrong
with it.
Hopefully you have no such troubles but hundreds of thousands do so.
No AOL for me!
No matter how "free."
 
Joe B
 
PS-- AOL is far from the only US business outsourcing to India.  Most
calls you make to an 800 number are to India, the Phillippines or
elsewhere.  Many of these operators are very competent and courteous but
quite a few are not.
 
Joe
Michael B <[EMAIL PROTECTED]> wrote:
....i now get 99% for FREE the aol services that i used to pay for.
 
the proverbial straw that broke the camel's back making me leave aol
(which i should have done sooner as recommended by membes here) was
having a problem with an  aol feature (it still doesn't work properly),
and getting tech support in india.
 
you wait, wait, wait.............then you get someone in india whose
english is not understandable.  i did get many rude indians with names
like Tiffany, Jonny, Sam, who did not even understand how the aol
feature is supposed to work.  the american techs agreed that the indian
reps were WRONG!!!  enough was enough.   enough english that i couldn't
understand.  enough rudeness..............
 
so i left aol.  no longer paying.  so..........how profitable is
outsourcing???  i suppose AOL prefers to lose PAID membership than pay
employees reasonable salaries.  
 
had i not had the problem with the indian issue----i would have
acquiesced to constant aol billing.  so it was a blessing in disguise.
 
SO FELLOW MEMBERS======consider FREE aol.....although many of you told
me that already left or get the service for free.
 
AS TO THE SUBJECT LINE OF THIS POST........................   i suppose
if you live in germany, italy, spain, etc....... you don't get
outsourced to india.
 
michael




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