Thanks John- I have shipped mail order 30 years now... I have no idea
how many boxes...
But I have never had one lost..
This month I sent like 5-10 to Austrailia.. and one was mis-delivered
and the other is in the system..
I use international Priority mail or express.
They are labeled correct and I use the USPS priorty boxes and pack very
well.
So perhaps these two in question are flukes,, However the mail service
people were also of little help
as they offered the customer no commpensation even though they never
formerly delivered it.. The person they incorrectly deliverd was kind
enough to deliver it,
I think they should have given her a refund for one shipped fees as she
paid twice.
Perhaps its also Part the USPS as A customer in England emailed me that
the Package was last scanend in
New jersey.. so maybe thats also part of the slow clogged problem.
new jersey must be the international east coast Hub.
Its just frustrating as people want thier Gifts and I have no way to
speed up the USPS or even know what
is the issue or when it will get there...
So maybe it was justa Fluke on the two that are in Question... why do
you think this happened.
My customer also said she was treated rudely and received bad service
and she is with Disney- Seven network so one would think she gets
numerous packages from the states?
I appreciate your input John But I would be more impressed if they
helped My customers have a great Christmas and deliver the packages to
right address.
But thanks for your opinion . Merry Christmas!!
Kindest regards, Tom
JOHN REID Vintage Movie Memorabilia wrote:
Tom
Sorry to hear about your experience but I have to say that I have
found Australia Post to be an exceptionally efficient and professional
organisation. I guess there is always going to be the odd hiccup but
in the last 10 years I have sent out approx 20,000 packages with
Australia Post to all corners of the earth and I can honestly count on
one hand the number of packages that have been (supposedly) lost in
the last ten years.
I have a contract with Australia Post and they pick up my packages
from my home each day and process them all very efficiently. Most of
the packages I send go to the US and end up being processed through
USPS. I know that many like to criticise USPS but they also get the
job done with few problems from my perspective.
I know that it is very frustrating when things go wrong but your
experience would certainly be the exception to the usually great
service that is offered by Australia Post.
Regards
John
Website: www.moviemem.com <http://www.moviemem.com>
JOHN REID VINTAGE MOVIE MEMORABILIA
PO Box 92
Palm Beach
Qld 4221
Australia
----- Original Message -----
From: Tom Martin <mailto:[email protected]>
To: [email protected]
<mailto:[email protected]>
Sent: Wednesday, December 16, 2009 4:08 PM
Subject: [MOPO] mopo _ austrailia part two the package....
warning this aint funny its fricken facts..... lets get serious here.
so if anyone gives a hoot.. I have had problems with autrailis...
( damn penile colony Pirates)
so I send this woman a Megaphne she doesnt get it,, then the
austrialian post says hey!! we have no clue where it is...
I think they have Kangaroos and crocs that steal megaphones so
they can go to outback and yell for hunters to hijack them and
beat them up...??
anyways... so I was emailing ROSE from the Aussie Post,,,, then I
geta " DEAR TIM." "TIM"??... and I realize.. Rose was actually
ROSS a man.. so I hit it off great with ROss...
so then the other day my customer emall Ross and I....... here it
is.. she found the package.. meanwhile I sen another to her due to
Holidays,
Dear Tom and Ross
It turns out that the package was delivered to 29 Orchard Rd
Beecroft 2119. It was signed for by an elderly lady at that
residence who could not read the address on the package. Her son
kindly delivered the package to me yesterday.
Tom, I am sorry for all the inconvenience and that you have
provided a replacement megaphone free of charge.
Ross, I am disappointed with the Australia Post delivery system -
obviously the delivery person could not read the address clearly
labelled on the packaged. As a consequence, I have had to spend
a considerable amount in extra postage for the delivery of the
same item again as we considered it lost in the mail system. It
has also cost Tom money as he kindly offered to send a
replacement item. The item was required by a specific time and
we could not wait the for the outcome of a lengthy inquiry. If
the people who accepted delivery had not kindly delivered it to
the correct address, it would have been lost forever due to error
on the part of Australia Post. While Beecroft is a neighbouring
suburb to Epping in NSW, I really don't understand how the two
addresses could get confused - and obviously the person who
delivered the package did not check the name of the addressee
with the name of the person who signed for it.
Is there any way we can claim some compensation for this stuff up?
Regards
Ross. anaswer ?? No compensation/// so she spent 31.00 then 37.00
as we sent the 2nd by express mail..
and the item was 24.00 .. then I shipped another 24.00 o charge...
So today ANOTHER aussie emails and says " where My clapboard" I
shipped Dec 4 it didnt leave USA till 15
from New Jersey... and that allows 10 days to get there,,,,,,,,
till Christmas.. well I said I have no idea wahat to do as it
appears aussie Post is overwhelmed..
Then I get a call from Detroit.. this woman With Ford says that
WALMart had all the couriers bbought in advance and reserved all
the mail systems..... and Ups and others,,,,
I have no clue if that true But wouldnt surprise me .......... so
they put all the other packages at the rear,,,,
Odd but I figure Ford would have a better inside then me.....
whata wonderful Life????
meanwhile My Home loan people have not sent me any paperwork on a
modification...
Modify is right... they want to wait until Christmas eve to give
me the Full effect of shock value,
and inform me I can not afford my House... Lovely...
so...... with that I say......The global warming is happening
because everyones getting pissed OFF
includeing me....
Visit the MoPo Mailing List Web Site at www.filmfan.com
___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [email protected]
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.
Visit the MoPo Mailing List Web Site at www.filmfan.com
___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [email protected]
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.
Visit the MoPo Mailing List Web Site at www.filmfan.com
___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [email protected]
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.
