Michael,
No. Unless PayPal has changed its user agreement lately (and I've not
heard that it has), they will get you a full refund in cash if you
immediately log in to your PayPal account, click on "Resolution Center"
and then click on "Report a Problem" -- and then on the form tell them
that the item received was "not as described". After filing the initial
report, you must wait 24 hours then go back into your PayPal account's
Resolution Center and click buttons to "Escalate" the complaint to a
formal "claim". At that point PayPal will get with the seller and force
them to give you a refund under their Buyer Protection System (unless
the seller wants to argue about it being a repro, in which case you'll
have to spend some time demonstrating that it is). But proof of delivery
is NOT required for any of this (because the seller acknowledges that he
sent it and you obviously have received it because you are claiming it
is "not as described" and are have stated that you are willing to return
it to him as a part of settling the claim).
This is why it is always best, the second you discover you are unhappy
with a shipment you have paid for with PayPal, to go to the Resolution
Center and click on "Report a Problem". They will contact the seller and
give the seller a chance to respond. Once the seller responds, they have
"proof" that he sent you the item, and your filing the complaint with
them (and saying you are willing to return it to the seller) is "proof"
that you received it.
Unfortunately, I have had to go through this process several times and
so I know this is exactly how it works (unless, as I said, PayPal has
changed their policy within the last couple of months).
-- JR
Michael B wrote:
from what i have experienced and read on MOPO, paypal only issues
credits for items when there is no proof of delivery.
so you buy this potal reproduction, and your friend says, WHAT, ARE
YOU CRAZY, IT IS A 5.00 REPRINT.
http://cgi.ebay.com/Look-King-Kong-is-at-Ebay-An-Original-1933-Fay-Ray_W0QQitemZ170447847819QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item27af7bc18b
But the seller, even an uninformed seller, says IT IS A RARE PORTAL
ORIGINAL.
then what happens?
my guess, you are screwed UNLESS you used AMEX, i only buy on ebay
with AMEX because AMEX is the greatest consumer protection. *i will
never pay on ebay with cash funds from my bank account. AMEX has
helped me several yimes when paypal refused (on non-poster items
purchased from france).*
do you want to address the above scenario seeking a refund with a
paypal rep on the other side of the planet?
michael
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