Well, customer service was nice and all, and they 'took care of it', BUT they 
are handling it as a 'returned item', and told me if this 'happens again', I 
will have to pay for it??? 
Granted, it was only a $40 item they were billing me on, but this terrifies me. 
If I do indeed bid on something, by God, I'll pay for it, but I can't see how 
this happened... again, I didn't have ANY items on my "Tracked" list, and bid 
on the item which I lost directly from the item-page (as opposed to a multiple 
tracked list). When I signed-on shortly before my attempted snipe, there were 
nothing but Zeros in the My Heritage column.
I was shooting for "Wildest Westerns #2" (from Famous Monsters' Warren) CGCd at 
9.0... I was billed for a Disney Scrooge comic... I told the guy "ask 
Halperin... I don't bid on anything unless it's monster-related"
Weird and scary. Thanks, Helmut, for reassuring me that it's not an isolated 
incident.

 


 

 

-----Original Message-----
From: Helmut Hamm <[email protected]>
To: [email protected]
Sent: Mon, Oct 18, 2010 8:18 am
Subject: Re: [MOPO] HA-invoice for an item I didn't bid on?


Hi Kenwick,


I had the same thing happen to me a couple of weeks ago. Upon my complaint, 
Heritage cancelled the wrong item. They didn't bother to give me an 
explanation, but seeing that the same thing has happened to you as well, there 
is apparently some problem in their system.


Cheers,


Helmut




Am 18.10.2010 um 14:56 schrieb Kenwick Cook:


Hey guys;
     help me out, please... Last night I was the underbidder on one item that I 
tried to snipe... it's the only item I bid on... it wasn't even on my "watch 
list", as I bid directly on the item page. This morning I was invoiced for an 
item I've never even seen. Sure as heck, it's on the "My Heritage" page 
as-won... How can this happen, and does it happen often? I'm only an occasional 
Heritage user.
Thanks;
Kenwick

 

 


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