" indeed its like chalk and cheese! " yes , here i must agree with this so called UK buyer , it's all bout chalk and cheese ! filip (runbuffy on ebay , serious and truly painful experiences guaranteed !!) Date: Wed, 1 Aug 2012 07:26:51 -0500 From: [email protected] Subject: [MOPO] Unsolicited praise we recently received from one of our buyers To: [email protected]
We recently received the following from one of our customers in the United Kingdom: "I just sent payment for my latest order. Thanks a lot for the continued amazing service. Every time i think you can't get better, you come up with some other devilish scheme to make buying posters easier (in this case, you combined my friend and my "pay & hold" orders into a single tube to the UK which saved us both lots of money on shipping)! Thanks to all involved for making this much easier than by all rights it should be :) Also, I haven't used the new checkout, because I'm a pay & hold foreign devil, but I can't wait until you get that going too! There is also the frequent buyers thingy too which is amazing (although i rarely qualify as I'm poor :( ha ha). I've only ever used [your competitor] once and it was a truly painful experience! I had never ordered from you at that time, and that experience also put me off from using you for a while until some one assured me that ordering from eMoviePoster.com WASN'T the same at all, and indeed its like chalk and cheese! i know some things do go cheap at [your competitor] once in a while, but the hassle of dealing with them from a foreign country is unbearable! Thanks again for top notch service with a smile :)" I replied as follows: "Thanks much for the kind words!You are correct in thinking that you can't use the checkout, but there are two people here working feverishly to make it so that you can (but of course, we can't know the non-U.S. shipping cost, because we let people combine so much and we only charge the actual cost, unlike almost all auctions which make non-U.S. shipping a HUGE "profit center", but we are working to automate the shipping quotes part of it, which will speed things up quite a bit). We recognize that we need to do all we can to make buying from us both enjoyable and not cost an arm and a leg or you will buy less from us (and we wonder how other auctions don't seem to realize the same thing)! Thanks, Bruce -- Bruce Hershenson and the other 26 members of the eMoviePoster.com team P.O. Box 874 West Plains, MO 65775 Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take lunch) our site our auctions Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
