For a very long time, our shipping policy has been that all of our
U.S. customers can get a "flat rate shipping" price for purchases from up
to two weeks time (5 auctions' worth). Because non-U.S. shipping rates are
much higher than U.S. shipping rates, we have a special "Pay and Hold"
program open to *ALL* of our non-U.S. customers, which lets them have their
orders held for up to 4 weeks before paying shipping (10 auctions' worth).*
* The reason for both these programs is to give any customer who wants
it a chance to have every purchase they make within those two or four week
periods combined into as few packages as possible, which saves them a
*HUGE*amount on shipping. Even though these programs cause a
*LOT* of extra work for us, we are happy to offer them because we know that
when our customers save more on shipping they will have more to spend on
posters!
But because shipping rates have been steadily increasing over the past
few years, that has continued to make it more and more expensive for
bidders to order from anyone online (even us with our great "holding" and
"combining" policies. We've been wanting to help alleviate this as best we
can, and we've come up with a new policy that we *KNOW* will help quite a
bit!
* Beginning immediately we have now raised our "holding and combining"
policy for U.S. customers from 2 weeks to 3 weeks!
Beginning immediately we have now raised our "Pay and Hold" policy
for non-U.S. customers from 4 weeks to 6 weeks!
* This means that U.S. customers who bought from 12/13 get 3 weeks to
win and combine as many items as they can (until Jan 3rd), and non-U.S.
customers who bought from 11/22 get 6 weeks to win and combine as many
items as they can (until Jan 3rd). And of course it works the same way for
all future purchases!
But in return for this 50% longer period during which you can combine
your purchases, we need to get one concession from *ALL* buyers, which is
that they need to accept that *THE MOMENT* a package is quoted by us it *
CAN'T* be re-opened to add more items you may have won since you made that
quote request!
Hopefully people can see that that is a worthwhile tradeoff, because
it will greatly speed things up here (we waste so much time packing and
unpacking order because people want to add "just one more item").
*HERE'S ALL YOU NEED TO REMEMBER: *Don't use our checkout (or send
payment for shipping) *UNLESS YOU ARE "DONE SHOPPING" FOR THE TIME BEING,
AND ARE READY TO HAVE THOSE ITEMS SHIPPED TO YOU.* It *IS* fine to keep
bidding (and buying) from us, but those later purchases will have to go in
the *NEXT* package we send you.
--
Bruce Hershenson and the other 29 members of the eMoviePoster.com team
P.O. Box 874
West Plains, MO 65775
Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take
lunch)
our site <http://www.emovieposter.com/>
our auctions <http://www.emovieposter.com/agallery/all.html>
* Complete Buyer
Protection<http://www.emovieposter.com/unused/20120625ad_emovieposter_no_buyer_beware_buyer_warranty.jpg>-
*No time limit on our guarantees & *NO* buyer beware
* Hershenson Help
Hotline<http://www.emovieposter.com/images/announcements/20120906_mcw_ad_hershenson_help_hotline_forsite.jpg>-
*Direct line to Bruce (our owner!) for urgent problems*
*Also, please read the following three pages of in-depth* Customer Reviews *of
our company * - Page
1<http://www.emovieposter.com/images/announcements/buyerreviews_page1.jpg>,
Page 2<http://www.emovieposter.com/images/announcements/buyerreviews_page2.jpg>,
Page 3<http://www.emovieposter.com/images/announcements/buyerreviews_page3.jpg>
*, which shows you in our customers' own words exactly what makes our
company and our auctions so very different from all others!
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