>welll.... good question Bruce... I believe in forgiveness.. but its
like my experience with my ex,, I forgive however im very cautious
inany dealings... I say ive become allergic to women as after like 3
relationships I find it hard to be open and vilnerable.. yetI also
considerthatI may also be a part of the issue so I think forgive if I
want the same in return.. Business is slightly different.. as with
credit peopel do mismanage and have some addictions and get
overwhelmed when bidding and just dont have the funds to honor the
bids... Some are just in it for the rush of winning and if they lose
they figure so what.. But some may have had health issues, or they
where going througha rough time money wize , the economy, and perhaps
they panicked.. now that the economy is crawling back they are
getting confidence.. However,,, as you stated fol me once,,
I would flag the people so you have them on a trial basis... give
them a limit of which they can bid until they prove they are
honorable.. and in worst case scenarios Charge them a reinstatement
fee if they bowed out of the deal without a excuse that was
feasible. A lighter version would be a stern warning of the fee if
they didn't pay the bids..Maybe 10% of the unpayed for bids like a
re-stocking fee.. as you invested Time labor, and cost into that
sale.. If they become perpetual no-shows they should be disallowed
to Bid. The only thing I see is some may just create a new BIDDER
name,, however they would have same address and credit card etc... so
it would be a hassle... so maybe just a warning and say 3 strikes
your out policy....You could request they write a documented letter
as to why they didn't honor the bids and have it on file,, and a
agreement that they will in future honor the terms or risk expulsion.
In summery , I think its a case by case deal only you can call by
your relationship with each customer and your fears are well thought
out Its a hard call, as egos are involved and integrity ... I can see
you wish to be fair so thats the best part.> hope that gives some
food for thought
kindest regards, Tom
>
>---- Original Message ----
>From: [email protected]
>To: [email protected]
>Subject: RE: [MOPO] Can a tiger change its stripes?
>Date: Wed, 20 Feb 2013 08:26:58 -0600
>
>>I have noticed something lately. As eBay's implosion continues, many
>former
>>buyers of ours (ones who were kicked off for non-payment) have been
>>applying for reinstatement.
>>
>>Of course they *SAY *they will never do that again, but my past
>findings
>>have been that someone who has burned us once is *FAR *more likely
>to burn
>>us again than other customers (and I believe in the old saying,
>"Fool me
>>once and shame on you, fool me twice and shame on me").
>>
>>It is incredibly unfair to the honest bidders to have ones who bid
>and
>>never pay, because they often cause the honest bidders to pay more
>than
>>they should when they lose, and when they win and don't pay, we have
>a
>>dissatisfied consignor and have to do twice the work by auctioning
>it again.
>>
>>Thoughts?
>>
>>--
>>Bruce Hershenson and the other 29 members of the eMoviePoster.com
>team
>>P.O. Box 874
>>West Plains, MO 65775
>>Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when
>we take
>>lunch)
>>our site <http://www.emovieposter.com/>
>>our auctions <http://www.emovieposter.com/agallery/all.html>
>>
>> * Complete Buyer
>>Protection<http://www.emovieposter.com/unused/20120625ad_emovieposte
>r_no_buyer_beware_buyer_warranty.jpg>-
>>*No time limit on our guarantees & *NO* buyer beware
>>* Hershenson Help
>>Hotline<http://www.emovieposter.com/images/announcements/20120906_mc
>w_ad_hershenson_help_hotline_forsite.jpg>-
>>*Direct line to Bruce (our owner!) for urgent problems*
>>*Also, please read the following three pages of in-depth* Customer
>Reviews *of
>>our company * - Page
>>1<http://www.emovieposter.com/images/announcements/buyerreviews_page
>1.jpg>,
>>Page
>2<http://www.emovieposter.com/images/announcements/buyerreviews_page2
>.jpg>,
>>Page
>3<http://www.emovieposter.com/images/announcements/buyerreviews_page3
>.jpg>
>>*, which shows you in our customers' own words exactly what makes
>our
>>company and our auctions so very different from all others!
>>
>> Visit the MoPo Mailing List Web Site at www.filmfan.com
>>
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