You know how Heritage touts that they are "THE THIRD LARGEST AUCTION HOUSE IN
THE WORLD!!"
Not that "Third Largest" is something to brag about in the first place, but
there's a very good reason why they are third and will NEVER
be Number 1 or Number 2. And by the way, they're not even a close third to
Sotheby's and Christies.
Simply put, they don't know how to treat their consignors.
Heritage has "pulled" some pretty backhanded stunts over the years and I've
kept relatively quiet about it
but after the latest one today, I've pretty much had it.
An incredibly rare and valuable poster that I own was being shipped back to me
last Monday, according to Grey Smith.
I will return to you Monday and this can wait until you care to auction.
That was Monday, June 17th. Today is the 25th and I still don't have the
poster back.
When I wrote Grey asking where the poster is(and by the way, this is no $3000
Breakfast at Tiffany's, this poster is worth SIX FIGURES!!) and what the
tracking number was, he said the poster was on it's way back to a restorer and
it was SHIPPED TODAY!!
When I responded saying this is BS, that you clearly stated you were returning
it TO ME a week ago this past Monday, he then said
"I will be happy to see if it has left yet, and if not return to you."
To which I responded
You just said it was shipped back to the restorer today?????
Now you say you still have it????
WHAT THE F_ _ _ ARE YOU STILL DOING WITH THE POSTER AFTER YOU GAVE ME YOUR WORD
IT WAS BEING SHIPPED TO ME LAST MONDAY??????????
Apparently, Grey can't keep his word when he says he's going to do something
and it seems like he isn't even sure where my poster is.
Now, if this is the way they're treating someone who was has consigned some
very valuable one-of-a-kind posters in the past and can't keep their word on
when and to whom something is supposedly shipped or sure of where a six figure
poster is, that doesn't make be feel too secure and maybe Grey needs a very
long vacation??
Todd Feiertag
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