I avoid UPS like the plague. Occasionally we must, at a customer's insistence use UPS either to send or to receive a package. We have a signature requirement on file with them which they regularly ignore. Ever had a $15,000 package sit on your porch overnight? It ends up there after you've waited for it all day. It is not unusual for them to come after 7 P.M. here. You CAN get insurance for film posters with them, but what kind of experience one would have with UPS if one had to file a claim? MovieArt uses the U.S. Postal Service Priority Mail for most domestic deliveries and FED EX for expedited service. For expensive packages we prefer registered mail. It's the safest way to send anything and you can get insurance.
Kirby McDaniel MovieArt Original Film Posters P.O. Box 4419 Austin TX 78765-4419 512 479 6680 www.movieart.com mobile 512 589 5112 On Jul 6, 2013, at 7:24 AM, Bruce Hershenson <[email protected]> wrote: > A buyer emailed us that his package had not arrived. We tracked it through > UPS and it showed it as "delivered" so we asked him to check with neighbors, > other family members, etc (often this proves to be the answer). > > A few days later we got this reply: > "I just wanted to let you know that I have the poster, thank you... no thanks > to UPS though!. I just called them and filled a complaint. I got a call > from a stranger today saying he had a package of mine that he found 3 blocks > away in a ditch of a nearby church parking lot! He got my phone # off of the > address label. My guess is UPS was delivering at the office next to this lot > and somehow drove off and my poster rolled into ditch? This stranger was > nice enough to get the poster to the lobby of my building for me! Anyway, all > is good..just another story for your files :)" > > I replied: "I thought I had heard it all, but this one really tops everything > I heard before! UPS is a dreadfully run company. They used to put "red tape" > on expensive packages so that drivers would handle them more carefully, but > drivers started to steal the ones with the red tape, so they had to quit > that! I assume everything was in the package and all is OK, which seems > amazing! Thanks for letting me know," > > Do you have a funny lost package story that turned out well, against all > odds? > > -- > Bruce Hershenson and the other 29 members of the eMoviePoster.com team > P.O. Box 874 > West Plains, MO 65775 > Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take > lunch) > our site > our auctions > > > Complete Buyer Protection - No time limit on our guarantees & NO buyer beware > Hershenson Help Hotline - Direct line to Bruce (our owner!) for urgent > problems > Also, please read the following three pages of in-depth Customer Reviews of > our company - Page 1, Page 2, Page 3, which shows you in our customers' own > words exactly what makes our company and our auctions so very different from > all others! > > > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ > How to UNSUBSCRIBE from the MoPo Mailing List > Send a message addressed to: [email protected] > In the BODY of your message type: SIGNOFF MOPO-L > The author of this message is solely responsible for its content. > Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
