The Bounce - perhaps one of my favourite piece of raw data one can get from Google Analytics – to me it says all the effort you have put into your website design, the content, AND the SEO has really paid off! Why? Basically, this data tells you whether your website is interesting enough to ALL those visitors to your website to keep them ON your website! In other words who cares how many kids have their noses pressed up against the window of your candy store if none of them come inside and buy anything!

So, how is it measured?

Well once you login into Google Analytics (and now have some history to measure of course) on of the first set of figures you will see is Bounce Rate as a percentage of visitors to your site (to ANY single landing page on your website), that is to say who came to the door and then left without looking at any other page on your website. What’s a good ‘Bounce’ percentage I hear you ask, I believe 30-40% is acceptable; 20-30% is great and less than 20%, you are doing very well and less than 10%...oh my! Above 50%...hmm, you have some things to sort out.

So what - what's the big deal? Capitalistic Analysis: more pages visited the greater the chance you have something they want = money. Not meaning to brag (but I will - my bounce rate for the month of February 2014 was 2.50%, my bounce rate for the preceding 12 months was 2.93%...

Now while you are looking at Bounce Rate why not see what other things you can get ‘bounce’ reports on, such as: Referrals (left menu: Acquisitions/All Referrals). There’s often a lot of who-aha about how many visitors are sent to someone's website from someone else’s (called referrers). Well, my first question is ALWAYS, is it a quality referral? If site referrals is returning a high bounce then time to investigate why either [a] your website and/or product is not interesting enough to keep them there or [b] the referring website is not very good at attracting the right sort of traffic that gets sent to your site.

You can also read Bounce rates against Keywords, or by Country and so on…but like all these things, always read your results in context.

So the next time someone says they get 10,000 visits per month to their website, ask them what their Bounce Rate is, because it’s how many people that come inside and look around that matters.

As always, I remind you that having a website is easy, making it work for you is a lot of hard work.

regards

David Rew

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