Thanks for the reply Andrew;

Returning back to your first post Andrew, the US versus THEM mentality. It was 
never with Pirsig US, (Robert Redford the celebrity actor and Robert Pirsig the 
celebrity author) and the THEM people like Lila.

None of us are born with any knowledge of equality and respect. On the other 
hand humans are naturally biological beings full of self importance, self 
interest, reacting emotionally with jealousy and greed. Someone may give us 
information on equality and respect, we may even parrot it back when it suits 
or purpose, however still we have no knowledge of it.

Now take a scientific approach to understanding equality andrespect, look at it 
from an objective unbiased point of view. Gather your thoughts and observations 
then struggle with it defining what it is or is not, place yourself on the 
giving and receiving end of it, struggle with it some more, introduce some 
contradictions. Leave it sit for a day or two then go back analyze it to a high 
degree like Pirsig. Some very strong lights come on, it has made us a bit more 
humble, yet we experienced small epiphanies like Pirsig.

Now that's an intellectual discovery, the same way a musician discovers a new 
song, or a researcher discovers a new drug. It's personal and original. A month 
later you may be around someone who tells you how marvellous he really is, and 
underhandedly making suggestions that he is so much smarter than you. It 
subjects us to a low quality event meeting someone like that, boasting from his 
biological self we can see that his intellect has not moved.
----- Original Message -----
From: Andrew Chu <[email protected]>
To: moq discuss <[email protected]>
Sent: Sat, 19 Aug 2017 23:55:13 -0600 (MDT)
Subject: Re: [MD] The need for quality

Hey Wes, good to meet you.

So it’s interesting, I actually thought Lila was inconclusive in its ending.  I 
know the core of the book is meant to explore quality and its implications with 
respect to morality.  And in that his effort to do what was best for Lila, 
Pirsig seemed to offer a conclusive end at first glance.

However, personally I think, while it was a necessary next step following ZAMM, 
Pirsig’s conflation of morality and quality is what made Lila a weaker piece.

The core question to me relates to that of human intent.  Did he do what he did 
with a creative intent or a consumptive intent?  That is the critical question 
in my mind.

Recall that in ZAMM, Pirsig deploys an untrustworthy narrator to an expert 
degree (he has said that Phaedrus is actually the hero of the story and the 
narrator is in fact the ghost).  Perhaps, unbeknownst to us, Lila is a similar 
work, where the entire treatise is a giant rationalization for Pirsig’s effort 
to capture Lila for his own.

The fact that he made an effort to challenge Rigel and save her in his own mind 
is moral by any common standard, but morality, like quality itself, is in the 
eye of the beholder, and as we all are human, we know that what is in the mind 
and in the eye is not always reflective of what is in the heart.

I would prefer to put aside the concept of morality for the moment and consider 
the most basic delineation of any human action.  Is it either done with 
creative intent or consumptive intent, i.e. are you seeking to invest yourself 
into something to create something greater than the sum of the parts or are you 
looking to extract something from the world for your own benefit or pleasure?  
The same exact action, take the challenging of Rigel for instance, can take on 
wildly different implications given a differing intent of the subject.  It’s 
very difficult to observe at the moment of the action, but I think human 
experience and history shows us that the cumulative consequences of seemingly 
similar actions taken with divergent intents ultimately show great disparity, 
i.e. actions cumulatively taken with extreme consumptive intent, over time, 
generally resemble what most would refer to as morally evil, whereas actions 
cumulative taken with creative intent, generally resemble what most cultures 
would refer to as morally good.

I wonder then, if Lila saw something that we the reader were not privy to.  
Perhaps, she saw that despite all of Phaedrus’ noble rationalization, he still 
ultimately wanted what every other John wanted in her past.  And thus she chose 
Rigel, because at least there was no pretense about what he was or why he did 
what he did.


From: WES STEWART
Sent: Saturday, August 19, 2017 5:41 PM
To: moq discuss
Subject: Re: [MD] The need for quality

Hello Andrew,

I am new here too, found out about the site a few days ago. I use to be on 
Demings  quality management Linked-in discussion group. 

Thanks for the post! Pursig had stated our ability to reason; contemplative and 
 reflective  thought is at the top of the MOQ. This is what can bring change to 
a culture or society. He also stated morality and quality are the same thing; 
this is similar to  William Edwards Deming.  The owner of an organization must 
have quality inside his character, in order to be capable of providing a 
quality product or service.

In Lila towards the end; when Lila has her epiphany clutching the rubber doll, 
Pursig takes on what he feels is his moral responsibility to look after Lila 
for the rest of her life.  Even when Rigel shows up offering to take her away, 
Pursig challenges him, knowing it is not in Lilas best interest. His life 
without Lila
 would be much easier is what his biological self would urge; however his 
morality and quality of character have been built through his intellect.

Pursig had empathy with Lila knowing what she was probably going to face.
 
Pursig was always in an inner struggle trying to make sense or find purpose in 
the world. He knew who he was and was trying to make the world his students 
lived in a better quality atmosphere in which to learn, he abandoned grading at 
Bozeman. Deming spoke openly as a University professor , that no one ever fails 
his class , everyone gets a passing grade. 

Quality in a human being is all about character. I agree with you, bigger 
houses, more diplomas, expensive cars, boats and other toys have nothing to do 
with a quality human being. It was in Pursig when he decided to do what's best 
for Lila, look after her for the rest of her life. He strongly interceded 
against Rigel taking her but was over ruled by Lila.



----- Original Message -----
From: Andrew Chu <[email protected]>
To: moq discuss <[email protected]>
Sent: Fri, 18 Aug 2017 21:24:07 -0600 (MDT)
Subject: [MD] The need for quality

Hello all,

My name is Andrew and I came across this site after re-visiting Zen recently.  
Zen was, without a doubt, the book that has made the most formative impact on 
my own personal philosophies and values.

So I’m not sure who else is still active, but figured it was worth reaching 
out.  

It seems to me that the world today could benefit greatly from a broader 
understanding of Quality.  

The fundamental framework that qualities are intrinsic in things, peoples, 
cultures is driving more and more swaths of humanity apart.  Your quality is 
determined by where you live, what car you drive, what language you speak, the 
color of your hair, the religion you practice, the party you voted for.  These 
are all driven by the simple humanistic tendency to make sense of the world by 
creating symbolic representations of disparate pieces of data and observations. 
 However, without an understanding of the nature of quality, these simple 
models have in many ways *become* the world.  The representations have become 
the reality.

And that’s a problem.

The simple acknowledgement that quality exists within the relationship between 
things, encompassing both the subjective and the objective nature of our 
individual experiences, could give people the freedom to feel comfort in their 
own perspective on the world while also understanding that that relationship is 
unique to them and might not be shared equally by others.  It could give us the 
opportunity to start breaking down some of the increasingly prevalent Us vs 
Them dichotomies we see in the world.

Anyhow, I hope this finds everyone well.  I look forward to engaging in 
dialogues about all things Quality.

Sincerely,
Andrew  


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