Asa Dotzler wrote:
> Phillip M. Jones, C.E.T. wrote:
>
>
> <snip>
>
>> To bolster Mr Clark's Last paragraph. I have a problem with a Boken
>> image with the Netcenter News letter I receive through Communicator. All
>> images work excpet for the title image tha's supposed to say Netcenter
>> News. I periodical reported the problem to several different places
>> including webmaster of the sending server (CNET). I have yet to even
>> hear an acknoledgement of my complaints. In checking the page info and
>> clicking on the line for the image the path to the image is lost. I've
>> explained the problem.
>>
>> So the assertion mr clark makes about wab andmistrators not paying
>> attent ion or even caring what the heck you think is correct.
>
>
> <nitpick>
> Once again Mr. Phillip M. Jones' experience with the world _must_ be the
> rule and not the exception because he speaks from the grammatical stance
> of authority.
> </nitpick>
>
> My experience with webmasters (and I've probably contacted about 50 in
> the last year) is rather different that Mr. Jones'. Off the top of my
> head I'd say that I get about a 75% response rate to my emails and of
> that about half are real people and half are automated. And the
> majority of the responses I get from real people are informative and
> friendly. But maybe I'm living on a different planet because Mr. Jones'
> experiences with his complaint to one website necessarily proves that
> "the assertion mr clark makes about wab andmistrators not paying
> attention or even caring what the heck you think is correct."
>
> Phillip, this is just a nitpick and I don't mean to keep bringing it up
> but it realy gets uner my skin how just about every post you make to
> this newsgroup comes across as a statement of fact rather than an
> explanation of _your_experience_.
>
> --Asa
So from your numbers it sounds like you get "informative and friendly"
responses in about 37% of cases. Not too good. And what is the rate for
the problem actually getting fixed.
It sounds to me like you just supported Mr Jones statement perfectly.
--
My real email is akamail.com@dclark (or something like that).
