David Gerard wrote: > On Sat, 20 Oct 2001 07:52:48 +0800, > Jonathan Wilson <[EMAIL PROTECTED]> wrote: > > :Why do so many people post about banking sites not working with moz? Is > :there some particular reason that banks seem to get more press in this > :group? > > > Because banks have a 'not invented here' attitude to security, and prefer > lack of function to the bad publicity that an online security breach would > attract. > > Even though it really takes nothing more that 128-bit https:// . > > I see them doing STUPID SHIT like (buggy) custom client software. > > Banks don't yet seem to see online usability as a selling point, even > though it is a decider for some people (e.g. me). > > >
I've had a similar experience with my bank. Although it's web site mostly works with Mozilla, I had a problem with the bank's interaction with Quicken (2001 Deluxe). Whenever I would create a new payee from Quicken, the last 4 digits of the 9 digit zip code would be missing the left most digit. When I reported this problem to the bank, they said they didn't support setting up payees from Quicken. I replied something like "But you've got the functionality, what do you mean you don't support it." After several exchanges where we seemed to be talking past each other, I finally got a reply from their vice president of on-line banking. He explained that their on-line software was provided by a vendor, and his bank had not contracted for that particular service, so even though it appeared to mostly work via Quicken, there was nothing he could do at this point. I was about to tell him a bug is a bug and pass that on to the vendor, but on second thought, I decided if I did, the vendor might just turn off that service to my bank completely since it was not contracted for. Sigh. -- Tim
