Matthew Thomas wrote:

> Peter Janes wrote:
> 
>> Matthew Thomas wrote:
>> ...
>> 
>>> Please don't have a three-level hierarchy (mail/news --> account
>>> -->identity). People will get lost. Just let people create multiple
>>> accounts which happen to use the same servers -- that would achieve
>>> the same thing, wouldn't it?
>> 
>> Isn't multiple accounts for the same servers *more* confusing?  I
>> don't want to see eighteen different (but essentially identical)
>> accounts in my sidebar; I do want to see a number of identities at the
>> top of the addressing pane in my Compose window.

To clarify my point here: an advanced user shouldn't be punished, usability-wise,
for a workaround that an average user isn't going to notice or care about in the
first place.  We already have a pulldown that allows a user to select the 'From'
address for mail and news; why does it have to be limited to just the addresses
associated with the mail/news accounts that are configured?  (Especially since such
support already exists.)

> Sorry, but someone with eighteen accounts is *way* outside the part of
> the Poisson curve which I'm concerned about. If you have eighteen
> accounts, you'd probably be smart enough to understand a UI which
> presented them upside down.

Well, 18 was a made-up figure, but it's not unreasonable, either.  If I 
want to filter (potentially junk) mail, it's entirely possible to have a 
large number of identities:

- [EMAIL PROTECTED], [EMAIL PROTECTED] and [EMAIL PROTECTED], just for 
posting to different areas of news.mozilla.org.

- a user wants to post from home but have followups to his work address, 
and vice versa (assuming no access to the mail servers)?

- My ISP provides multiple "family" addresses, aliased to the same 
incoming mail account--what do I do if the dog wants to post to 
alt.cats.woof-woof-woof on news.bar.com?  (OK, a separate profile might 
work for the dog. 8^)

Not to mention the sidebar space taken up by the extra accounts, even if 
compressed.  I'm subscribed to a combination of 30 different folders and 
newsgroups; your suggestion will add another 18 lines of useless (i.e. 
duplicated) information.

Having considered it some more, I'll agree that presenting a three-level 
hierarchy to the user is probably a bad idea.  But parallel settings 
might be a valid way to go:

mail/news --> identity
mail/news --> account (with a "default" identity per account)
mail/news --> identity

For what it's worth, it's also possible that a user might want a *small* 
number of identities, i.e. one.  Why require the user to set up a new 
(duplicate) identity for each new news server if you already have an 
identity for his mail server (the most likely case)?

Peter J.

(Followups to .mail-news, since I think I redirected this into 
.directory with my last post)


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