> Mozilla continues to "look" good, but every nightlie I've pulled since 
> the last milestone has been terrible.  These things crash constantly, 
> and News is this side of useless (I've crashed several times to get this 
> far).  I would have thought that this thing wouldn't be so fragile this 
> late in the game.


Personally, I have had my own hiccups with mail/news.  Having an actual 
'crash' is an extremely rare thing for me; for me mail/news can often 
hang mozilla - and the process becomes unresponsive.  But a flat-out 
crash?  No.  I have to say I feel sorry for you in that reguard.


> This crashes everytime:
> 1.) load Moz.
> 2.) load Mail.
> 3.) click back to the browser.
> 4.) change theme.
> 5.) click back to mail.
> 6.) crash.


   I gotta say - this is a somewhat... unusual procedure.  Not that it's 
not useful to find related bugs.  But seriously... how many people 
change their theme every time they load Mozilla?  Good job finding this 
particular problem.  Bugzilla needs a more bug reporting that actually 
says something than 'mail crashes when I use Mozilla'

If you haven't already filed a Bugzilla report, do so.  Bugs don't get 
fixed if they don't get reported on Bugzilla.  And, if you have the 
patience, do more research into the bug's behavior; can you find that it 
only works with a particular theme combination?  Does it do the same 
thing using POP as it does using IMAP?  What POP and IMAP settings are 
set?  How are you changing the theme? (using the view... theme... menu, 
or the preferences menu) - send in the TalkBack ID numbers, stack 
traces, etc.  Give the Mozilla people the info they need to track the 
problem down.

> Moz installer 4/21/01. (win98, PIII 750, 128 megs ram)
> 
> Also crashes when I go to Help> About.


What settings do you have for the 'about' dialog?  Just the default, or 
do you have it set to 'display about as a modal dialog'


> 
>  News won't hide read messages.(hasn't for some time)
> The little lines linking messages look homemade and are too far left of 
> the messages to be of much help.


What theme/chrome is this in?  I don't see this problem using the 
'Modern' theme.

> Sorry to gripe, but I REALLY am trying to use this full time and still 
> can't because of Mail/News.


Like I said - more info is helpful...

For instance - what kind of mail servers do you use (POP?  IMAP?)  How 
many accounts?  What combination of POP/IMAP do you have.  Do you access 
mail before it crashes?  Can you access News?  Both?  Is there any 
combination that crashes more often?  Does it 'crash' and Mozilla quits, 
or does it 'hang' and become unresponsive?

And, of course - did you mention your problems on Bugzilla?

I know exactly what you mean when you say you want to use Mozilla 
full-time.  I have had a more positive expierience than you have had, 
but not without my own problems.  Frankly, Mozilla is my favorite 
mail/news reader, hands down; everything else doesn't even come close as 
far as I'm concerned.  Because I want Mozilla mail/news to succeed and 
be perfect, I literally go hunting for ways to get it to crash, then I 
do the most in-depth documenting I have time for (and know how to do).

Then, I report it to Bugzilla.  My posts haven't been perfect, they are 
usually missing information, or are dupes of other bugs.  Thank god the 
Netscape and Mozilla people are so tolerant of those of us still 
learning the art of bug-squashing.  If you don't know how to get 
logs/talkback ID's/stack traces; ask - they'll help you out, as it's all 
a team effort to build a better browser.  Just don't expect to be placed 
on a pedastal, and all is well.

Mozilla really does need more people who are good at posting bugs.  I'm 
trying to become better at it.  You obviously took the time to figure 
out procedures.

If you aren't already doing the Bugzilla thing, start.  Mozilla will 
never get to any kind of truly stable status without good bug exterminators.


Reply via email to