Just a short comment on the proposed UI for Netscape 6 S/MIME.  When 
composing a message and the intention is to encrypt the message, I 
prefer the feeback of the certificate icon next to each recipient's 
name/address versus the toolbar status.  It seems to track easier by 
keeping the information lumped together rather than having to scan all 
over the UI to determine what is happening.

Instead of a "certificate" icon how about using a "lock" icon instead? 
A lock seems to indicate the intention of security more than a 
blue-ribbon symbol.  I also think it indicates more of an intention than 
a blue-ribbon symbol which I think implies possession; it means "you 
have the recipients certificate" which may not be the case if you've 
never corresponded with them before and will get their encryption cert 
from a directory server.  Users don't have to know that they have to 
have a user's certificate in order to send them encrypted email...they 
just want to send them an encrypted message and the program's supposed 
to take care of everything else.

I anticipate that as you are addressing or composing your message the 
applicaiton is scanning your addressbook and certificate database, along 
with the directory servers to retrieve the recipients' encryption 
certificates.  If there are no valid encryption certificates available 
for a particular recipient, the lock icon by the affected recipient 
should be replaced with something to indicate a problem, like a lock 
icon with a slash through it, an exclamation icon or a lock with a 
yellow "yield" type of icon in it.  If the user doesn't notice these and 
tries to send the message anyhow, an error dialog will prompt the user 
about the condition and ask them what to do.

I like the padlock-Send icon to indicate if the user's 
encryption/signing intentions can be carried out.  I think more users 
will notice the "Send" icon changing state more so than a status bar 
icon.  But I think there is a very minor distinction between an unlocked 
and locked padlock; see other comments above on other possibilities.

tooltips/mouse-overs:
Further, if the user mouses over such an icon that represents "can't get 
the user's encrpytion certificate", the tooltip should indicate what 
this means.  Like "you cannot send this user an encrypted message, click 
for more information".  If they user clicks on that icon, the security 
info window would pop up and tell the user that "the recipient needs to 
get an email encryption certificate in order to send them encrypted 
email".  (obviously it would be something less geeky)

I'd also like to see tooltip mouseovers for the "send" icon that says 
things like "this email will be signed/encrypted when sent" if there  is 
a lock icon on it.  And "this email CANNOT be signed/encrypted" if there 
is a "yield+lock" icon on the Send button if the user intended to send a 
secure message.

cert selection:
instead of the "select..." button, how about a pop-down menu picker with 
the choices being the user's encryption/signing certificates (as 
appropriate for) and the final options being "Restore/Manage 
certificates...." and "Get a new certificate...".  For users with 
multiple certificates, this will reduce the number of clicks to choose 
their certificate.  If a user doesn't have any certificates at all, the 
menu choices should be "Get a new certificate..." and "Restore/Manage 
your certificates..."


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