Red Drag Diva wrote:
> On Thu, 13 Jun 2002 00:14:24 -0400,
> Stephan Golux <[EMAIL PROTECTED]> wrote:
>  
> : I have reported a bug one month ago, it seems pretty serious to me, and 
> : has received no attention at all.  It isn't an ego thing, I just can't 
> : believe that no one else is experiencing this problem.  Summary - tab 
> : stops are displayed completey wrong in the mail/news read window, and if 
> : you cut and paste them, they are handled wrong as well.  I feel like the 
> : bug I reported MUST be a dupe, but I can't find the bug it is a dupe 
> : of... can anyone help me on this?  Thanks.
> : URL for the bug in question is:
> :     http://bugzilla.mozilla.org/show_bug.cgi?id=144230
> 
> 
> I think "When will my bug be fixed? It's been *ages*!" qualifies as a FAQ.
> 
> A lot of people don't understand that filing a bug is NOT like getting a
> tech support trouble ticket - it's filing a bug on an open-source program.
> No-one *owes* you an answer.
> 
> (Many people don't understand this point and get snarky, as if they're
> entitled to others' efforts just for having asked. But I know you lot
> wouldn't think that way.)
> 
> See http://mozilla.org/bugs/ for the process.
> 
> You file a bug and it's UNCONFIRMED. The next stage is for someone to come
> along and test it, to see if they can reproduce it. If they can, it's
> likely to become NEW. Only then does it have any chance of serious
> developer attention. Maybe.
> 
> Good, clear, reproducible bug reports and test cases help immeasurably.
> I did a lot of testing last year - spend an hour trying the day's new bugs,
> see if I could reproduce them. Giving them something easy to work with is
> *good*.
> 
> Your mileage will vary with reproducibility. I filed one bug (139271) on
> display glitches with this laptop which happen a *lot*, but no-one else can
> duplicate them (particular laptop hardware), so it's still UNCONFIRMED.
> Realistically, I can't expect otherwise, just hope it happens for someone
> else.
> 
> 
> I welcome any corrections to details of the above.
> 
> 

Hmmmm.  I must have been unclear on what I wrote.  I am most 
emphatically not asking "When will my bug be fixed?"  I know that bugs 
get fixed or not based on many of the paramters you stated.  I posted, 
as a conscientious member of the Mozilla community, because this bug 
seems to be enormous, and yet no one has even responded to the report 
with a "Works for Me".  I wonder if it is a dupe, and a spirited 
discussion of the technical issues resides in another bug.  And I wonder 
if someone in this forum knows of that discussion and could point me in 
the right direction -- god knows I have searched for the dupe and been 
unable to find it.  This would seem to be a reasonable use for this 
forum, n'est-ce-pas?  I would not like to think of myself as "Snarky". 
Not my intention.

This thread seems already to have shifted to a discussion of a different 
bug, perhaps also valuable, but I would like to discuss the rendering of 
tab stops in the mail/news window.  Once again, any information would be 
greatly appreciated.

Thanks.


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