On Wed, 12 Jun 2002 07:27:16 -0500, Jay Garcia <[EMAIL PROTECTED]> wrote:
>On 12.06.02 02:40, Sebastian Spaeth Replied As Follows: > >--- Original Message --- > >> Sorry, it's getting too noisy in here and I'll stop reading this group >> for a while now as it really wastes more time than it brings benefits. >> >> I don't expect you to cry over this or anything, but it might be worth >> thinking a bit about. Remember when the last *developer* (besides BebB >> announcing that the state of this ng displeases him :-) posted to this >> group? No? I don't and I can't blame them for this. >> >> I know how nice it is to either get support or give support through a >> ng, but this is despite its darn misleading name no support newsgroup. >> >> If people would only stop doing support in here (I appreciate the >> effort, just not here) and would only point to the FAQ or answer in >> private mail (until mozilla.org/AOL gets of its lazy ass and pushes the >> ng reorg through). >> >> I'll be back in a couple of weeks and count the numbers of developers >> posts then in order to decide what to do... >> >> Sebastian >> > >This is the very reason that I created the following: > >snews://secnews.netscape.com/netscape.netscape6.windows >snews://secnews.netscape.com/netscape.netscape6.macintosh >snews://secnews.netscape.com/netscape.netscape6.unix > >snews://secnews.netscape.com/netscape.netscape7.windows >snews://secnews.netscape.com/netscape.netscape7.macintosh >snews://secnews.netscape.com/netscape.netscape7.unix > >snews://secnews.netscape.com/netscape.mozilla.user.win32 >snews://secnews.netscape.com/netscape.mozilla.user.mac >snews://secnews.netscape.com/netscape.mozilla.user.unix >snews://secnews.netscape.com/netscape.mozilla.user.general > >Emphasis on the last four groups !! > >If EVERYbody here will get on the "band wagon" and at least include the >last four groups when posting here, we just MAY bring everybody over to >those groups and leave these to the developers. This was my intention >and so far it seems to be working for the most part. > >Maybe we should make a regular post pointing users to those groups. I can appreciate what you are trying to do but I still think you are working backwards. The groups that were created on the secure server should have been developer groups not user groups. The creation of these group names may have been an historical accident, nevertheless they do include the word public and do not include the word developer. So, create new developer groups on the secure server, move the developers over there and then you can either leave these groups or stay and make friends with the ever increasing number of end-users who will be finding their way to these groups because you have the user groups hidden from plain view. Complaining to them after they have asked their questions or made their observations, especially in the brusque manner you, or others, have been doing will only serve to drive people back to M$. "I'm not going to use Mozilla. They just yell at you when you ask a question." It's called Customer Relations and it begins well before a product is launched. A firm called Amstrad ignored its users. It went broke.
