Ian G wrote: > Yes to both. By "solving password loss" I mean > reducing the incidence of lost passwords, both for > the user and the support department. The average > support department is facing costs in the order of > $20 per incident (+/-) and any lost password is
> (at today's price, USD $14 buys 1gg). Even with CAcert the amount of people requesting lost passwords has gotten to the point that manual password recoveries are getting to be a major issue (labour wise) and we've started charging US$15 per incident... On the other hand we've also include ways to file disputes in an automated fashion, not to mention the existing lost password recovery system... Yet people still manage to screw up after all that... -- Best regards, Duane http://www.cacert.org - Free Security Certificates http://www.nodedb.com - Think globally, network locally http://www.sydneywireless.com - Telecommunications Freedom http://happysnapper.com.au - Sell your photos over the net! http://e164.org - Using Enum.164 to interconnect asterisk servers "In the long run the pessimist may be proved right, but the optimist has a better time on the trip." _______________________________________________ Mozilla-security mailing list [email protected] http://mail.mozilla.org/listinfo/mozilla-security
