The times that I called, the person who answered the phone said that Herron
would call me back.  He didn't.  The past couple times, I told the phone
person my concern and hoped that he got the message.  Maybe I should ask
for Connie Kiser or Vickie Brock, or write to them or send them email.  At
least then I would have some sense of whether things were getting through.
It seems as though someone in his office could have advised me that they
were the people to talk to.

I want to emphasize that I don't have a good alternative.  If we had "at
large" council members, I might have some other recourse, and this wouldn't
be quite so frustrating. 

Rosalind Nelson
Bancroft

At 07:20 PM 10/7/00 -0700, wizardmarks wrote:
>The people on my block never report lack of return calls.  They get answers,
>though not always from Herron personally.  Sometimes they come from his
>assistant or his aide.  The last study of the Ward 8 office, done by Vernon
>Wetternach, I think, showed that the ward gets at least 160 calls a week,
plus
>letters--and now plus e-mails.  Wards 5, 6, and 9 also get substantial calls.
>If you called to complain about something, it was forwarded to the department
>which handles the problem (i.e. public works, forestry, etc.).  If you called
>to give him your opinion on an issue, there's no reason to return the
>call/letter/e-mail.  If you called to give him informtion, it was checked
out.
>I usually send e-mails or leave a message on the phone.  Many times I talk to
>either Connie Kiser or Vickie Brock instead.  It's a team effort office, so
>that works too.  Course, I never try to front him off in public meetings or
>call to cuss him out.
>Wizard Marks, Central
>


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