Greetings to all:

Trash Lady here, hoping to add to understanding of Solid Waste Management in
Minneapolis.  Warning, this is a little long, and unless you're really into
trash, somewhat gross.

1.  It is important that ALL trash be bagged before you put it into EITHER a
large or small cart.  The reasons for this are three-fold: (1) In the
summer, garbage juice coats the sides of the cart if it's not bagged.  Not
all customers wash out their carts each week, and the constant "basting" of
the insides of the carts with fresh juice creates a VERY odiferous coating,
which neighbors up and down the alley become subjected to.  Furry Friends
visit carts with unbagged garbage much more frequently than those with
bagged garbage---They, unlike your neighbors, appreciate the stench, and are
willing to destroy the cart to get to your goodies.  (2)  In the winter,
non-bagged garbage freezes to the sides of the carts.  Our customers have
made it very clear that they want the carts completely emptied each week,
and trying to scrape out frozen garbage from the bottom interior of 900
carts per crew per day is not only almost impossible, it's unreasonable to
expect of our workers or contractors.  (3) (Most Important!!) It's a SAFETY
issue for our crews.  Unbagged garbage, with it's juice and other personal
and bacterial  unmentionables, has a much greater tendency to fall out of
the carts when they're tipped.  It's an unforgettable and seriously
unhealthy experience to have fish guts, diapers, rotten peach peelings, and
other household waste fall on your head when it falls out of the cart;
sawdust and cat litter that is not bagged explodes on impact with the truck
bed and blows into worker's eyes and mouths, unbagged bottles with small
amounts of liquid remaining in them "squirt" when compacted, and the list
goes on.  It is less important whether you use paper or plastic bags when
you take out the garbage, but the use of bags IS important.  Your individual
hauler may have "let you by" with unbagged garbage----we understand that we
have lots of "rules" that Minneapolis customers need to remember about their
garbage.  However, this IS one of the rules that we have, and it is a rule
that is critical to our ability to handle Minneapolis garbage as safely as
possible.  With respect to small carts, yes, the crew does "bag out" these
carts, because they do not fit well on our tippers.  

2.  The most important reasons that Minneapolis started with garbage carts
in 1987 was to decrease the amount of garbage and litter being strewn in
Minneapolis alleys, to promote the protection of public health and safety
and to maintain a Clean City.  Bags of garbage next to the carts are subject
to predation by the Furry Friends mentioned above, small kids, cars driving
down the alley, snowplows, and a variety of other agents.  When the bags
break, garbage is scattered all around, and needs to be raked up and
contained by the customer before we'll collect it on our regular rounds.
Yes, I understand that Christmas, the Fourth of July gathering at your
house, the week before school starts, and Spring Cleaning happen, and that
folks occasionally have extra trash.  Occasional bags or boxes of garbage
next to the cart are fine---but if there are extra bags 3 weeks out of five,
we send you a letter suggesting that you may need an additional garbage
cart, and asking you to call us if you disagree.  

3.  Minneapolis began the small cart program to comply with Minnesota Law
requiring all haulers to bill on a "variable rate" basis.  Prior to
implementing the small carts, we had several pilot programs including use of
3 sizes of carts, marking of carts and recording "fullness" each week,
automated weighing of each cart with billing by the pound, and every week Vs
alternate week collection.  We collected and analyzed reams of data, and
determined that from an operational, customer service and cost effectiveness
standpoint, the large cart-small cart-multiple carts method of tracking and
billing disposal needs was the best alternative.  The most surprising
finding for most people was that the average amount of garbage in a 20
gallon cart is 37 pounds per week, and in a 94 gallon cart is 53 pounds per
week. Small carts are "stuffed" and large carts are "fluffed."  We pay for
garbage by the ton, not by the volume.  Therefore, the respective disposal
costs are the difference between approximately .9 tons per year and 1.3 tons
per year---or in disposal costs, $35.10 and $50.7 per year.  We have not had
much call for a medium cart, in fact, we have about 112,000 large carts and
3,300 small carts in service.  I will, again, look at offering a medium size
cart, and the costs and benefits associated with it.

4.  Minneapolis policy makers decided many many years ago that recycling is
a good thing, and they encourage folks to recycle by offering a $7/month per
dwelling unit "credit" on the Utility Bill to those customers that are
signed up and participate in the recycling program.  We do not have
recycling police that ensure that you are recycling all possible
recyclables, although we do have methods for determining compliance and we
do spot checks to make sure that folks that receive the credit are, indeed,
participating in the program.  Like virtue, knowing that you recycle to the
max is it's own reward.  We emphasize being cost effective even in our
recycling program (which is an oxymoron), and realize that even rabid
recyclers like me take a while to accumulate enough cat food cans and
neighborhood newspapers to be worth setting out for recycling collection.
To be honest, 'tis a far, far better thing you do to not make waste
(including recyclables and compostables) in the first place, than to
generate and segregate the streams.  (although that is a topic for the truly
trashy among us!)

Thank you for your indulgence.   I hope that I answered the questions in
this thread.  If you have deeper questions, or have problems with our
service, please don't hesitate to e-mail me off-line.
_______________________________________
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