Victoria Heller wrote:

> I think it's because books, music, video are becoming virtually free,
> available anytime, anywhere -- thanks to cutting edge technology.  You
> can print a hardcopy book in your living room now.  The libraries of
> the future will provide access terminals and the best printers
> available.  We don't need the Dewey Decimal System anymore - nor do we
> need $100 million buildings with heavy payrolls.
>
> Megathanks to Bill Gates.
>
> Thanks to R. T. Rybak too for the financial discipline.

Perhaps Ms. Heller hasn't been to a library recently.  First off, many
people can't afford a computer.  Related to that is that many people could
possibly afford a computer but simply don't have the technical expertise to
run the computers that they have.  My father has a computer and he can get
into and out of e-mail and Word but beyond that, it takes some serious
technical support from his kids to keep him going.  Not everyone has this
and frankly computers are getting more difficult to operate rather than
easier.  The public libraries provide all people access to the wonderful
word of electronic information without the cost or problems.  If you go to
the libraries today, Saturday, you will most likely see people lined up to
use the computers.  In fact, it seems that there is an almost insatiable
need from the public for computer access  and the libraries fulfill this.

Second, it is hard to see why the publishing industry would go the way of
the music and film industries.  Currently it is easy to download music and
movies for free, which is now substantially reducing profits for those
industries. There is no incentive for the publishing industry to move its
intellectual property to a format that can be easily duplicated. Everyone in
those industries keeps believing that they can create some sort of
encryption system that will safeguard intellectual property but so far code
breakers have proven to be much more clever than cryptographers.

Third, libraries are full of these amazing things called "librarians."  For
folks who haven't heard of them, they are people who know where things are.
No more spending hours searching on-line searching to no avail because these
folks know. In fact, they can probably find what you are looking for in
about ten minutes.  And these amazing people know both on-line resources and
off-line resources.  Google will never replace them.  And all these
"librarians" need to be located somewhere accessible to us citizens.  That
is part of what libraries are for.

Fourth, books are portable.  A laptop isn't going to replace a paperback.
Ever.  I do have books on my Palm but it isn't the same as a book. And I may
be able to print a book at home on my printer, but would I want to haul it
around like that?  I hope that tonight, as Ms. Heller curls up in bed
tonight with her laptop, that she doesn't fall asleep and end up with key
marks on her forehead.

Also, I would challenge Ms. Heller's comment about heavy payrolls.
Libraries are not heavily staffed.  There is a head librarian for each
branch library and then staffing beyond that is simply driven by the number
of hours that the building is open and the number of people that come in the
door.  And I will also say, having seen the pay levels, no one is exactly
getting rich working at the library.

Carol Becker
Longfellow



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