I want to create a form so we can evaluate our services from a form
we send out to our customers. There are 15 questions. The customer
checks either Exceeds Expectations, Meets Expectations or Falls Below
Expectations. Is there a way to evaluate that information in Access
per customer and all customers together so we can see where we need
to improve?
Here is an example of a few questions on the form.
(Had to put periods in so things would somewhat line up)
Meets Exceeds Falls Below
Expectations Expectations Expectations
1. On Time delivery ________ ____X____ __________
2. Quality of Service ____X___ ___________ __________
3. Prices of Services ____X___ ___________ __________
There are 12 more questions and a place after that for a comment
We mail these out and get them back. I want to put this information
in Access and somehow analyze/evaluate it to see where we need to
improve per customer and all customers as a whole. I'm fairly new to
Access so I need a little more help than most of you people to put
this together.
Thanks
