Hi Alert, Recently we observed following description in one of the Lync alert: The Lync Admin was particularly interested in the text highlightened in yellow. (i.e
Reporting URL is not available because the reporting pack is not installed. To see trouble-shooting reports, please install the reporting pack) .. I was told *Lync Server Monitoring Reports * are already installed from their side. And question is how to get that link integrated into these Alerts. I could not find any thing specific to this in Lync MP guide too. Any advise would be greatly appreciated. ============================================================== Alert Name: Call reliability alert for Conference calls Source: Microsoft.LS.2010.WatcherNode.CDR Alert description: Alert description: Audio calls ( with Diagnosis code '25006' ) are failing at higher than expected rates. Here are the details for this Call Failure Alert: Diagnosis Code = 25006 Diagnosis Reason = The callee's primary pool failed to respond in a timely manner. Diagnosis Description = A call failed because the callee's pool failed to respond. This can happen if the pool is busy or was taken offline while the request was being processed. Administrators should check the events on the callee's pool for potential load or capacity issues. Administrators should also check the toplogy for potential network related errors. Media Type = conf:audio-video Distinct Users Impacted = 6 Total Calls = 408 Failed Calls = 7 Failure Percentage = 1.7156862745098 Reporting URL is not available because the reporting pack is not installed. To see trouble-shooting reports, please install the reporting pack. You can also refer to the 'Product Knowledge' and the 'Alert Context' tab on Alert Properties view for more information and possible resolutions. ========================================== Regards, Sri
