After spending almost two month troubleshooting with Microsoft support I'm happy to report that we finally stumbled across the root cause of the issue.
Apparently there are a few Canon print drivers (CPC10QW1.EXE in our case) that interfere\disrupt the software update detection method for Internet Explorer 9 (Article: 982861) The computers with the specific Canon driver installed were reporting as "Not Required" for IE9 (hence being Compliant). After installing the following hotfix (http://support.microsoft.com/kb/2522422) the software update agent correctly detected that IE9 was missing and we were able to successfully deploy IE9 via CM2012. Thanks, Mike From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Benjamin Monrad Sent: Monday, May 13, 2013 3:15 PM To: mssms@lists.myitforum.com Subject: Re: [mssms] Internet Explorer 9 (982861) compliance discrepency I have seen this too. I didn't find a cause or a fix, so have been using Software Deployment while I wait for someone else to figure it out. From: Mike Gouldthorp Sent: Monday, May 13, 2013 10:42 AM To: mssms@lists.myitforum.com Subject: Internet Explorer 9 (982861) compliance discrepency I've encountered a few instances while deploying Internet Explorer 9 (Windows Internet Explorer 9 for Windows 7 for x64-based Systems) where computers will report as being compliant but when I look at the actual iexplore.exe file the file version is 8.0.XXXXX. If the IE9 update was obviously NOT installed why is it reporting as compliant? Is this likely an issue with the Windows Update agent or the CM2012 client? Thank! Mike Gouldthorp Sub-Zero Group, Inc. 608.271.2233 | subzero-wolf.com<http://www.subzero-wolf.com/> 2866 Buds Drive Fitchburg, WI 53719
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