What I've seen last month I needed other languages as well with a powerpoint update.
Which update is shown within Software Center.? >From that update do a re-download (could be a revision update pending your settings for that). That might take an hour before your clients knows about it..so restart your agent to speed things up. If that doesn't help, check the (I think it's) CAS.log which CID it can't find the any location for and verify this with the earlier mentioned update regarding other languages. From: [email protected] [mailto:[email protected]] On Behalf Of Daniel Corkill Sent: Sunday, November 03, 2013 1:49 AM To: [email protected] Subject: RE: [mssms] Unable to download missing software updates from DP Thanks for the suggestion. I checked out a few of the updates and the English content is showing as downloaded = yes. Any other suggestions? _____ From: [email protected] To: [email protected] Subject: RE: [mssms] Unable to download missing software updates from DP Date: Sat, 2 Nov 2013 09:39:54 +0100 Check if you're missing the language versions of the specific update..we've seen that with CRM and with Powerpoint last month. Basically the logging says that there is no content for the patch it tries to download..check the update specific logs to find it's ID it tries to download. From: [email protected] [mailto:[email protected]] On Behalf Of Daniel Corkill Sent: Saturday, November 02, 2013 6:31 AM To: [email protected] Subject: [mssms] Unable to download missing software updates from DP For the past week or so I'm seeing a lot of systems that are unable to download certain updates for installation. In looking at these machines and seeing the following: updatesstore.log In this log I can see all the updates and it's identified them as missing. contenttransfermanager.log CCTMJob::UpdateLocations - Received empty location update for CTM Job {1EC7F586-46CA-4D46-B8A8-EFDA78050F70} ContentTransferManager 30/10/2013 9:03:53 PM 3696 (0x0E70) CTM job {1EC7F586-46CA-4D46-B8A8-EFDA78050F70} suspended ContentTransferManager 30/10/2013 9:03:53 PM 3696 (0x0E70) CCTMJob::UpdateLocations - Received empty location update for CTM Job {CFF477C6-FD7B-4766-BAB1-5317E777FDD5} ContentTransferManager 30/10/2013 9:03:53 PM 1564 (0x061C) CTM job {CFF477C6-FD7B-4766-BAB1-5317E777FDD5} suspended ContentTransferManager 30/10/2013 9:03:53 PM 1564 (0x061C) locationservices.log Current AD site of machine is Admin-Centre LocationServices 30/10/2013 9:03:53 PM 1564 (0x061C) Calling back with empty distribution points list LocationServices 30/10/2013 9:03:53 PM 1564 (0x061C) In searching for this problem a lot of talk has been that it's a boundary issue. I use IP range boundaries exclusively and can confirm the machines I've looked at have boundaries configured and they're part of a fast boundary group with a DP. I've also validated the packages on that DP and even redistributed them. Any ideas?

