Stephen,

 

If the update is not in the MSU format, then I'm pretty sure it's not using
the Component Based Servicing (CBS) engine in the Windows operating system.
Given that, you would most likely not be able to use the wusa.exe utility to
manage the update. That's probably why wusa.exe is telling you that it's
"not installed."

 

Cheers,

Trevor Sullivan

 

From: [email protected] [mailto:[email protected]]
On Behalf Of Stephen Owen
Sent: Wednesday, November 20, 2013 8:25 AM
To: [email protected]
Subject: Re: [mssms] Need to remove update from desktops

 

Hi guys,

 

  I've proven by seeing the update listed in the List of Installed Updates
and also in the System Information listing.

 

  As for pointing at the msu, when I download the update, it comes in an
.exe, which when decompressed is an .msp file.

 

  When I enable logging, I see in the event viewer log a message that the
update is not installed.  Clearly though, based on the above, the update is
here.

 

  Any thoughts?

 

On Tue, Nov 19, 2013 at 1:05 PM, <[email protected]
<mailto:[email protected]> > wrote:

Add the /log switch and see what is going on.

 

Christopher Catlett

Consultant | Detroit



 

Sogeti USA

Office 248-876-9738 <tel:248-876-9738>  |Fax 877.406.9647 <tel:877.406.9647>


26957 Northwestern Highway, Suite 130, Southfield, MI 48033-8456

 <http://www.us.sogeti.com/> www.us.sogeti.com

 

From: [email protected] <mailto:[email protected]>
[mailto:[email protected]
<mailto:[email protected]> ] On Behalf Of Trevor Sullivan
Sent: Tuesday, November 19, 2013 12:49 PM
To: [email protected] <mailto:[email protected]> 
Subject: RE: [mssms] Need to remove update from desktops

 

Stephen,

 

A couple of questions for your consideration:

 

*         How exactly have you "proven" that the KB is installed on the
computer? I'm just curious.

*         Have you tried specifying the path to the MSU, instead of using
the /KB parameter for wusa.exe?

 

Cheers,

Trevor Sullivan

 

From: [email protected] <mailto:[email protected]>
[mailto:[email protected]] On Behalf Of Stephen Owen
Sent: Tuesday, November 19, 2013 10:20 AM
To: [email protected] <mailto:[email protected]> 
Subject: [mssms] Need to remove update from desktops

 

Hi all,  

 

  I've got an update playing havok with LOB apps, I need to remove it from
my Windows 7 Enterprise SP1 machines,, but I am finding that when I run a
command line of 'WUSA /uninstall /kb:2826026', I get a message that the KB
is not installed on the machine?  This happens even when I have proven that
the KB is present on the system!  Am I missing something?

 

  I'm testing the command line manually before moving on to pushing this as
a program in SCCM.  I'm very puzzled.  I get a catastrophic failure when I
try to remove and update using this UninstallUpdates.vbs tool, found here
(http://blog.coretech.dk/jgs/vbscript-uninstall-updates-on-winxpwin2003-win7
-and-win-2008-r2-automatically/)

 

  I am perplexed.  

 

 

 

 

 



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