Yuck. My guess is that the server side didn't upgrade properly (for whatever reason). I would open a call with CSS ASAP.
J From: [email protected] [mailto:[email protected]] On Behalf Of Grant, Jeff Sent: Thursday, January 9, 2014 9:15 AM To: [email protected] Subject: [mssms] Post SP1 Upgrade question About three weeks ago we installed SP1 to our CM2012 environment. And we did not initially have the clients automatically upgrade and have been updating them gradually. We now have about 10K running the new client version and about 8K still running the older version. Now here is the issue. CM is not getting hardware information from any of the new clients. I am seeing this error in the status messages for the SMS_MP_CONTROL_MANAGER. We have not added any hardware classes to our inventory so any new classes added would have been added by the SP1 upgrade. What am I missing here? I really need to get hardware inventory data flowing again. Severity Type Site code Date / Time System Component Message ID Description Warning Milestone RB2 1/9/2014 6:20:25 AM XXXXXXXXXXXXXXXX.COM SMS_MP_CONTROL_MANAGER 5416 MP needs to reload the hardware inventory class mapping table when processing Hardware inventory. The MP hardware inventory manager cannot find a WMI class definition in the mapping table when processing a report. This should only happen if new definitions beyond those known to the site are added to the collected classes. Possible cause: Inconsistent way the new definitions have been introduced. Solution: Check that the mapping tables contain the information consistent with the hardware definition tables and that the definitions have been propagated properly. Possible cause: Corruption of the data base. Solution: Check the consistency of the data base. Jeffrey L. Grant Infrastructure Technologist End User Computing [email protected]<mailto:[email protected]> San Diego Gas & Electric (858)613-5725 (Desk) (858)243-3996 (Cell) "It's a sorry man who can not invent an Oscar Wilde quote to fit his situation." ~ Oscar Wilde Vacation Alert: January 20th - 24th
