Not sure if you resolved this or not, but I had a similar issue. I had added a metering rule for storyline.exe - no metering results, everything else on the clients were metering. I added the rule using * all versions and ANY for the language. I also had a similar issue with another .exe when I used to only select ENGLISH for a language. What I found to be the key is to browse to a machine that has the .exe that you would like to meter. When you do this it will pull in the information it knows for the .exe. Instead of using English use -Any- But form storyline.exe came in as nuetral, and -Any- did not seem to pull it in. I had to have the language set up as Neutral.
On Thu, Jan 30, 2014 at 12:35 PM, Roland Janus <[email protected]>wrote: > the local client log sees the file? > > > -----Original Message----- > From: [email protected] [mailto: > [email protected]] > On Behalf Of Todd Hemsell > Sent: Donnerstag, 30. Januar 2014 18:26 > To: [email protected] > Subject: [mssms] Software metering not picking up acad.exe > > Has anyone run across an issue like this before? It was working fine in > CM07, but no love in CM12 > > > For some reason there is no usage data for acad.exe > > It is installed and being used, but data is not collected. > > Those systems ARE sending up usage data for other applications, just not > autocad > > We verified acad.exe is in the process list when autocad is running > > > > > > Select * From vSMS_MeteredProductRule Where FileName = > 'acad.exe' -- 1 result > > -- RuleID = 16777426 > > -- SecurityKey = CEN00210 > > > > Select * From v_MeterRuleInstallBase Where RuleID = 16777426 > -- 577 results so SCCM sees it installed > > -- MeteredFileID = 72057594038012197 > > > > Select * From MeterData Where FileID = 72057594038012197 -- no > results > > > > Select * From v_GS_SoftwareUsageData Where FileName = > 'acad.exe' -- no results > > > > > > > >
