see step 8 http://www.windows-noob.com/forums/index.php?/topic/8977-how-can-i-remotely-control-workgroup-computers-in-system-center-2012-configuration-manager/
On Tue, Feb 18, 2014 at 3:47 PM, Gary Ossewaarde <[email protected]> wrote: > What kind of firewall holes do you all have setup to allow your HelpDesk > to do remote control/assistance? Is there a best practice? > > > > Thanks! > >

