Check c:\windows\WindowsUpdate.log and see if you can nail down what hung it up?
Daniel Ratliff From: [email protected] [mailto:[email protected]] On Behalf Of Mote, Todd Sent: Wednesday, January 21, 2015 12:54 PM To: '[email protected]' Subject: [mssms] RE: InstallSWUpdate step hanging Make sure you're not installing one of those double reboot updates. http://support.microsoft.com/kb/2894518 Also, too many updates "wears out" the process and I think it gives up, or it's waiting for a response that will never happen. It's really hard to troubleshoot it though. Sadly, because of this issue, I stopped wrestling with SCCM TS' for building and capturing and moved to MDT. It's faster and because it uses Microsoft Update double reboot patches don't affect it. Todd From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Murray, Mike Sent: Wednesday, January 21, 2015 11:43 AM To: [email protected]<mailto:[email protected]> Subject: [mssms] InstallSWUpdate step hanging After this month's updates, our image process hangs while downloading updates. Attaching the smsts.log file. I use the console to add updates to the WIM, but it still does it. Any ideas? Waiting for job status notification ... InstallSWUpdate 1/21/2015 9:21:32 AM 3940 (0x0F64) Waiting for job status notification ... InstallSWUpdate 1/21/2015 9:22:32 AM 3940 (0x0F64) Waiting for job status notification ... InstallSWUpdate 1/21/2015 9:23:32 AM 3940 (0x0F64) Waiting for job status notification ... InstallSWUpdate 1/21/2015 9:24:32 AM 3940 (0x0F64) Waiting for job status notification ... InstallSWUpdate 1/21/2015 9:25:32 AM 3940 (0x0F64) Best Regards, Mike Murray Desktop Management Coordinator - IT Support Services California State University, Chico 530.898.4357 [email protected]<mailto:[email protected]> The information transmitted is intended only for the person or entity to which it is addressed and may contain CONFIDENTIAL material. If you receive this material/information in error, please contact the sender and delete or destroy the material/information.
