Good info, thanks.

 

From: [email protected] [mailto:[email protected]]
On Behalf Of Jeffrey Hunt
Sent: Sunday, March 8, 2015 7:58 PM
To: [email protected]
Subject: RE: [mssms] RE: App catalog background transfers?

 

There is a way. you only advertise the application to the users collection.
Create multiple collections for who should have access to the app.

 

IMO, you should have AD groups that are created around "user roles." A user
is added into these AD groups which are synced to a user collection that has
a specific list of applications made available to it.

 

User collections for "Application Catalogue"

Computer collections for "Software Center"

 

Once the app is installed from the Application Catalogue, any subsequent
patching that you rollout to computers will patch the application. 

 

it will also be beneficial to categorize your applications so they can be
grouped effectively.

 

I would recommend against turning on approval mode for applications, unless
you have Orchestrator to automate the workflow to licensing team, manager,
etc. This is because the native approvals only go to the admin console and
there is no notifications. Someone has to go to the console to approve. It
just slows down the process.

 

does that make sense? this is an early morning brain dump, sorry if it
doesn't.

 

 

From: [email protected] [mailto:[email protected]]
On Behalf Of Robert Spinelli
Sent: Sunday, 8 March 2015 2:11 AM
To: [email protected]
Subject: RE: [mssms] RE: App catalog background transfers?

 

I wish there was a way to make it only show the apps that the user should
have access to instead of all the apps (that don't need a license) in app
catalog.

 

Issue I see with this is people just going into the App Catalog and be like
this seems like I might use this one app someday, and they install bunch of
apps they never need.  We have about 1k apps, the typical user needs maybe
50.  We have roles that we group the apps in (ex: secretary) so they are
only able to install the 50 apps they need.  I'm working thru the design now
on this, since were doing this using another product and moving over to SCCM
2012.  The only way to get this functional is have a collection, AD group,
and target that app to that collection.  We'll end up with 1k collections (1
per app) which I'm not thrilled with.  It would have been great if I could
of targeted the app to all users (not having to create 1k collections) and
have the 50 apps the secretary needs show up in App Catalog by having the
requirement rules check the AD group the user is in.

 

Good thread though why you shouldn't use requirement rules / AD groups for
targeting.

https://social.technet.microsoft.com/Forums/en-US/3a737afa-26e8-4881-9105-a9
c42055ca67/how-to-create-a-global-condition-based-on-computersusers-active-d
irectory-group

MS has pushed SCCM 2012 saying you don't need as many collections, but until
they allow you to do something like above, I don't agree you don't need lots
of collections.   I used to work at a very large financial firm and we had
something like 25k apps, there is no way we were going to target them to all
users.

 

Rob

From: [email protected] [mailto:[email protected]]
On Behalf Of ccollins9
Sent: Friday, March 6, 2015 10:20 PM
To: mssms
Subject: Re: [mssms] RE: App catalog background transfers?

 

Just one another question, we decided years ago that any app that we package
and have a site license for, we advertise to All Users as Available and turn
off the notifications.  Then If they need an app, we have them click a
shortcut on the desktop which opens the application catalog website run by
SCCM. They can then pick any app to install or search for the app they want
while on the phone with a tech that is walking them through it. We have some
users that open the App icon frequently just to see if we've added any apps
in there for them to install.  It's a win-win because users only download
what they need, so keeping desktops much lighter, and it also kind of
empowers them a bit and they don't have to deal with going to helpdesk and
waiting on them.  Any app that we want on all desktops we push the
appropriate collection and "require" it.

 

Is there a reason you wouldn't want to open up majority of your apps to be
installed on-demand by the users?

 

For apps that we have specific license restraints for, like number of users,
we target user groups that are controlled via AD or we set the "require
admin approval" on the app.

 

On Fri, Mar 6, 2015 at 8:07 PM, ccollins9 <[email protected]> wrote:

One easy way to do this is to deploy the app to "All Users" collection as
"available" (NOT required), choose only show notifications for computer
restarts, then set the app to require administrator approval.  The helpdesk
can go into the console and approve the request, or get someone higher to do
it.

 

As a side note, it's completely possible to "lock down" the console so
helpdesk can have the console to do functions without hurting anything.
SCCM works best this way and is designed to be used by Tier 1 up to high
level systems admins.  We have interns using it that don't know much about
IT in general, but they can only do what we allow them to do via
permissions.

 

http://blogs.technet.com/b/neilp/archive/2012/09/18/system-center-2012-confi
guration-application-approval-deep-dive-and-automation-part-1.aspx

 

On Fri, Mar 6, 2015 at 7:55 PM, Atkinson, Matt T
<[email protected]> wrote:

I agree, but compared to having a tech visit in person it's a vast
improvement. This is really only for one off installs that need to be done
infrequently and on demand, larger deployments are staged and planned out
much better than this.

 

From: [email protected] [mailto:[email protected]]
On Behalf Of Sean Pomeroy
Sent: Friday, March 06, 2015 3:31 PM
To: [email protected]
Subject: Re: [mssms] RE: App catalog background transfers?

 

Maybe it's just me, but having an IT staff member remote to a PC to manually
initiate a software installation kind of defeats the purpose of a system
such as this.

 

On Fri, Mar 6, 2015 at 6:28 PM Atkinson, Matt T
<[email protected]> wrote:

Sure it's possible, but we would either have to expose the SCCM console to
desktop support/help desk or rely on them adding AD user accounts to AD
groups, then keying the collections based off of the group memberships. Kind
of a pain due to wait times for AD discovery and collection evaluation.

 

From: [email protected] [mailto:[email protected]]
On Behalf Of Kent, Mark
Sent: Friday, March 06, 2015 2:35 PM
To: [email protected]
Subject: [mssms] RE: App catalog background transfers?

 

What about letting the users themselves run it from the app catalog?  You
can control what they see.  And require approvals as well.

 

Mark Kent (MCP)

Sr. Desktop Systems Engineer

Computing & Technology Services - SUNY Buffalo State

 

From: [email protected] [mailto:[email protected]]
On Behalf Of Atkinson, Matt T
Sent: Friday, March 6, 2015 4:56 PM
To: [email protected]
Subject: [mssms] App catalog background transfers?

 

Coming up against a problem while we are getting our service desk folks up
to speed with deploying software using SCCM 2012. Our original plan was to
have the tech connect remotely to the machine, login, launch the app catalog
with their credentials and start an install from the catalog. Then log out,
let the user log back in and continue working while the application finishes
downloading.

 

This isn't working in practice, as soon as the tech logs out, the BITS
transfer gets queued and won't resume until the technician is logged in
again. Is there any way to work around this? It's been frustrating running
against a wall trying to get a way to let our desktop support folks to
install apps for users. Deploying directly to the user accounts or computers
themselves would obviously work, but not desirable from our leadership.

 

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