That is EXACTLY what I’m looking for.  Thanks so much for that!

From: [email protected] [mailto:[email protected]] On 
Behalf Of Gailfus, Nick
Sent: Thursday, March 26, 2015 1:22 PM
To: [email protected]
Subject: Re: [mssms] RE: Cfg Mgr Remote Control tool

Here it is in SCCM 2012.  If you need users to only be able to remote control 
specific machines I would build a different remote tools policy for each group 
of users and deploy it to collections of machines they are allowed remote 
control to.

[Inline image 1]


Nick Gailfus
Computer Technician
p. 602.953.2933  f. 602.953.0831
[email protected]<mailto:[email protected]>| 
www.leonagroup.com<http://www.leonagroup.com/>

[https://docs.google.com/uc?export=download&id=0B0WCu30aQag1cjBqalJfSmtEN1k&revid=0B0WCu30aQag1QlZMZGMvcTZjQXZPZTlpVGI2MWR6VXhRMTJ3PQ]

On Thu, Mar 26, 2015 at 1:14 PM, Jason Sandys 
<[email protected]<mailto:[email protected]>> wrote:
The local windows Remote Desktop Users group has nothing to do with Remote 
Control in ConfigMgr – that’s used for Remote Desktop, two different things. 
The user must be a member of a group specified in Client Settings for Remote 
Control or a local admin on the target system.

J

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]<mailto:[email protected]>] 
On Behalf Of Heaton, Joseph@Wildlife
Sent: Thursday, March 26, 2015 3:06 PM
To: [email protected]<mailto:[email protected]>
Subject: [mssms] Cfg Mgr Remote Control tool

I’m getting more requests to allow folks that are in charge of specific 
applications to be able to remote in to end users’ PCs to “shadow” them, and 
help troubleshoot issues.  Historically, we would add those folks to the group 
that has local admin rights on PCs in the organization, and they were then able 
to do this.  I’d really like to move away from that.  In testing, I added my 
test user to the Builtin\Remote Desktop Users group, thinking that would give 
them the permissions needed, then add them to the Remote Tools Operators group 
in SCCM.  I’m not having success with this.  What rights does someone need, to 
be able to use the Remote Control tool through SCCM?

Thanks,

Joe Heaton
Enterprise Server Support
Information Technology Operations Branch
Data and Technology Division
CA Department of Fish and Wildlife
1700 9th Street, 3rd Floor
Sacramento, CA  95811
Desk:  (916) 323-1284<tel:%28916%29%20323-1284>






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