Email your TAM, they can give you everything you need for this.

-----Original Message-----
From: [email protected] [mailto:[email protected]] On 
Behalf Of Michael Roach
Sent: Tuesday, July 12, 2016 9:50 AM
To: [email protected]
Subject: [mssms] Looking for justification to maintain SA on SCCM and 
win7/Win10 Ent Ed skus

Hi all,

It's that time of year again and I have a half day to come up with 
justification for maintaining SA on our licenses of ConfigMgr (we're running 
latest 1602) and our desktop OSE (currently Windows 7 Enterprise with a planned 
implementation of Windows 10 Enterprise to begin in early 2017 and Server 2016 
shortly after RTM later this year).

Today we purchase SA with the desktop OS and the ConfigMgr licenses. For 
ConfigMgr we have a mix of Client ML, Data Center, and Standard licenses as we 
manage both server and desktop with it.

The bean counters feel that the support incidents provided by SA (roughly 1 per 
20k spend) is not enough to justify it.

What I need to articulate are all the other benefits that SA provides and was 
hoping someone on the list might have recently gone through this exercise and 
could share their list.

So what justification would you give to maintain SA for ConfigMgr and the 
enterprise sku of the desktop OS?

Thanks for your help!




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