I have the CM Remote Control tool published over citrix so that employees working from home or wifi are able to get through the client based firewall without needing to be connecting from a known IP address. I am using the instructions on creating a stand-alone SCCM Remove viewer by making the necessary files available via file share to the Citrix servers and then launching remote control via a published app.
This was working fine in CM 2012R2, however after updating to 1602, the CMRCViewer wont launch on Citrix anymore. I suspect that the problem is that the application is trying and failing to open the SMS namespace in WMI. The Citrix server does not have the CCM agent installed. For the time being, I have switched the files back to the 2012 versions, but I am unsure if the 2012 Remote Control viewer will continue to be able to remote control clients as they are upgraded to the 1602 version of the agent. Has anyone else tried to make remote control available via Citrix in Current Branch? This is the way I am making remote control available independent of the console, and then publishing CMRCViewer.exe basically. http://ccmexec.com/2012/05/running-configuration-manager-2012-remote-control-standalone/ ________________________________ Notice: This UI Health Care e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521 and is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If you are not the intended recipient, any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately and delete or destroy all copies of the original message and attachments thereto. Email sent to or from UI Health Care may be retained as required by law or regulation. Thank you. ________________________________

